PST file was moved to inbox

[mill7213]

A user moved his PST file into his inbox. I can see the file but cannot find
a way to return it to a PST. We use Office 2003 Professional.

I tried to copy and move the (it appears to be an email) file to a folder
both on the computer and network share. Each time Outlook displays a warning
that this cannot be accomplished because it is unsafe.

 

[Brian Tillman [MVP - Outlook]]

A user moved his PST file into his inbox. I can see the file but cannot
find
a way to return it to a PST. We use Office 2003 Professional.

This doesn't make any sense. Can you be more precise in your description?
Are you using Exchnage mailboxes? Moving a file into an Outlook mail folder
simply creates a new mail message with the file attached. It does not
"move" the file "into the Inbox" The file will still exist on the hard
drive in the folder where it was originally. There's no need to "return it"
anywhere.

 

[mill7213]

This doesn't make any sense. Can you be more precise in your description?
Are you using Exchnage mailboxes? Moving a file into an Outlook mail folder
simply creates a new mail message with the file attached. It does not
"move" the file "into the Inbox" The file will still exist on the hard
drive in the folder where it was originally. There's no need to "return it"
anywhere.

 

[Brian Tillman [MVP - Outlook]]

The user left clicked his PST folder, moved it to a network share.

This must have been done in Windows Explorer, though. Nothing would have
moved if he dragged a folder from Outlook to a network share.

After seeing this was not what he wanted to do. He clicked on the file
and brought it back
into outlook

What exactly does this mean, "brought it back into Outlook"? Using Windows
Explorer to move a PST does not "bring it back" into Outlook. You are being
inaccurate in your description of exactly what this person did.

and it feel into the mailbox of his exchange account. We use exchange
2007 servers.

If you're using an Exchange mailbox, why do you even have a PST?

Using outlook web access I found the "email" in his mailbox folder and
moved it to the exchange
inbox. I then tried to accomplish a file move to a network share and
local folder. At that point I
got the error from outlook. The "email" has an icon of a pst file. I
hope this helps clarify.

Sorry, but it doesn't clarify it for me. Can you post a screen shot to one
of the many image-hosting web sites (www.xsolive.com is a good one) and then
reply with the URL?

 

[mill7213]

This must have been done in Windows Explorer, though. Nothing would have
moved if he dragged a folder from Outlook to a network share.


What exactly does this mean, "brought it back into Outlook"? Using Windows
Explorer to move a PST does not "bring it back" into Outlook. You are being
inaccurate in your description of exactly what this person did.


If you're using an Exchange mailbox, why do you even have a PST?


Sorry, but it doesn't clarify it for me. Can you post a screen shot to one
of the many image-hosting web sites (www.xsolive.com is a good one) and then
reply with the URL?

http://cid-e3023fea25d1551e.skydrive.live.com/browse.aspx/Documents

 

[Brian Tillman [MVP - Outlook]]

I have uploaded a document with pictures of the error and his profile
mailbox. It is on windows
live skydrive. You will need to log in.
http://cid-e3023fea25d1551e.skydrive.live.com/browse.aspx/Documents

I get "This item seems to be missing. Someone may have deleted or moved the
item, or you may not have permission to view it. If you have questions about
this item, contact the person who created it."

 

[mill7213]

Brian,
Thanks for trying to understand the issue. I was not there when it happened
and reported what the user told me his manager did with his pst file. At
this time the file isn't of any use and considered lost.

We use PST files because our exchange team limits mailbox size to 50K and
people like to keep all of the email for safety and cover the rear end
syndrome.

This was my first time using this forum and it was an experience. I hope
you have learned something also. Most of your replies would make a person
feel as though they were belittled. I an not an MVP OUTLOOK but I am a
certified computer technician. I know one thing about Windows - anything can
happen given the experience level of the user. I just try to fix what they
find a way to destroy.

Thanks again for trying to help.