Recover Microsoft Update Failure

  • Thread starter Thread starter gus
  • Start date Start date
G

gus

I have a laptop with XP SP2. I went to Microsoft Update and it
said there were 39 Windows and Office updates available for
this system. I hit install, it downloaded all 39, but only installed
about half ot them. The remaining installs failed with a virtual
memory error (the laptop has only 192MB RAM). Questions:

-Is there a way to restart the install of the updates without
having to download all of them agai?

-Where is the (temporary?) updates download directory,
and how do I identify and install specific updates from there?

-Following on the above, can I identify and install individual
updates one at a time?

Information and/or pointewrs to links appreciated! Gus
 
...The remaining installs failed with a virtual
memory error (the laptop has only 192MB RAM).

First, do this right now, especially if you can't afford to add a lot more
RAM: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm

Now run Disk Cleanup, checking all options, then reboot.

Now you're ready for...

HOW TO get WinXP SP2 fully patched (after a "clean install"):

1. Download & save the installer for WinXP SP3 to your desktop:
http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4

2. Read & heed:
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

3. Logged in as Administrator, if necessary, double-click on the saved file
to install WinXP SP3. Follow all prompts; be patient, and reboot twice when
the install completes.

4. Do Resolution Method 2 here (trust me):
http://support.microsoft.com/kb/943144

5. Go to http://windowsupdate.microsoft.com | Install any required software
then click on CONTINUE | Select CUSTOM and scan | Install any critical
security updates offered. Again, follow all prompts.

[I do NOT recommend installing IE7 via Windows Update.]

6. Make certain that Automatic Updates is enabled; cf.
http://support.microsoft.com/kb/306525

Additional References:

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"

5 steps to help protect your new computer before you go online
[clean install = new computer]
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/computer/spyware/prevent.mspx
 
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