"recover deleted items" missing

[mark.higashigawa]

i have outlook 2003 on a win XP sp1.

the "recover deleted items" option is missing from the tools menu.

i have tried resetting the menu bar but to no avail.

i tried to customize the tools menu, but from the commands tab of the
customize dialog box, "recover deleted items" is missing.

i have tried reinstalling office 2003.

still not resolved.

TIA,
mark

 

[Brian Tillman]

i have outlook 2003 on a win XP sp1.

the "recover deleted items" option is missing from the tools menu.

i have tried resetting the menu bar but to no avail.

i tried to customize the tools menu, but from the commands tab of the
customize dialog box, "recover deleted items" is missing.

i have tried reinstalling office 2003.

still not resolved.

You need to be attached to an Exchange server in order to have that
functionality.

 

[Lauri]

You must be in the Deleted Items folder for the option to appear.
-Lauri

 

[mark.higashigawa]

i am connected to an exchange server...

 

[mark.higashigawa]

i am connected to an exchange server

 

[mark.higashigawa]

i am in the deleted items folder

 

[Brian Tillman]

i am connected to an exchange server...

Is it enabled in the Exchange server?