Receiving faxes

[Kate]

I am able to send faxes, but cannot receive them. I have
configured everything to receive. It comes up "call
answered" then seconds later "error could not receive the
fax".

 

[Guest]

Kate, By chance do you also have an external fax machine
hooked up to the same phone line? As I said in the other
post, I got mine fixed (sort of) by reinstalling the MS
Fax application. However, it's not a perfect fix because
I have another fax hanging on that line. If you have a
second device, that may be your problem.

 

[Archan Das [MSFT]]

Please check whether your modem is in the list of XP compatible modem list
in
http://www.microsoft.com/windows/ca...ryl2&pgn=01a642fd-2790-420f-90bd-85df6a377206.
XP Fax may not work with non certified modems.
--
Archan Das


Microsoft Printing, Imaging and Fax Team

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