How nice.
Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. The Fax Service will dial or will answer
an incoming fax but then fail with any of a number of unhelpful error
messages such as "Line is busy," "There is no answer," or "Reception error."
There will be nothing in Event Viewer to give a clue as to where the problem
might lie.
These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest drivers.
--
Russ Valentine
[MVP-Outlook]
kws7159 said:
No messages of any kind.
Russ Valentine said:
Any error messages or anything in Event viewer?
--
Russ Valentine
[MVP-Outlook]
Here are my settings:
I used the Fax Configuration Wizard.
Seclect Fax Device - ESSES56H-PI Data Fax Voice Modem
Enable Send
Enable Receive
Auto Answer After Two Rings
TSID Has Fax Number - Inserted Area Code and Phone Number with Dashes
CSID Has the Same Thing As Above
Print Is On
Store a Copy In Folder
The wizard says everything is configured properly.
:
Hare to know since we don't know what you did.
What settings did you specify?
--
Russ Valentine
[MVP-Outlook]
If I hit "receive fax now" I can receive a fax. But on "automatic"
it
will
not answer even though in the final window it states that it is set
up
for
automatic answering.
What am I doing wrong or what else needs to be set up? I really
don't
know
much about how the Fax console works. Just does not make much sense
to
me
when I read it.