Receiving emails

  • Thread starter Thread starter Beverley Pfeiffer
  • Start date Start date
Steve, I dont know whether you got my last communication, I am having
trouble with sending e-mails the following comes upThe message could not
be sent. The authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this problem, go to Help,
search for "Troubleshoot Windows Mail", and read the "I'm having problems
sending e-mail" section. If you need help determining the proper server
settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw:
GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
d25sm696986nfh.50', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

Please follow the instructions provided.
http://mail.google.com/support/bin/answer.py?answer=86383

Particularly points 8 and 13.
 
Look again, it's there.
To reiterate, you need to correct your Gmail account settings to be in
agreement with
http://mail.google.com/support/bin/answer.py?answer=86383
particularly with respect to port number and SSL option.

--
Gary VanderMolen, MS-MVP (Mail)


Beverley Pfeiffer said:
mac said:
Beverley Pfeiffer said:
Thank you Steve and Gary VanderMolen I really do appreciate your efforts,
I have now solved the problem with your help.

Pleased to hear it.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/


Cannot find response to my latest question
 
How are you? Please get in touch with me.. (e-mail address removed)

NYC Chris



BeverleyPfeiffe wrote:

Receiving emails
02-Mar-09

At present I am abroad and cannot receive my emails. The message when I
press "send & receive" says failed HUAWEBG.NETC Could anyone help me or
direct me what to do with settings?

Previous Posts In This Thread:

Receiving emails
At present I am abroad and cannot receive my emails. The message when I
press "send & receive" says failed HUAWEBG.NETC Could anyone help me or
direct me what to do with settings?

Re: Receiving emails
message
I replied to your previous post, please do not send the same question more
than once

Please copy and paste the complete error message that WM gives when you tr
to use your account. It avoids possible typing errors

--
Regards Steve
MS-MVP. MAIL. [DTS] UK
http://www.getsafeonline.org/

RE: Receiving emails
Copy and paste to where

:

Re: Receiving emails
message

Your next reply to this message

Select the error message, right click and chose Copy, then in your reply to
here, right click in the message body and choose Paste

HTH

--
Regards Steve
MS-MVP. MAIL. [DTS] UK
http://www.getsafeonline.org/

Re: Receiving emails
:

Re: Receiving emails
message
Just paste it to where you typed the message, like above

Does your ISP offer web mail access

--
Regards Steve
MS-MVP. MAIL. [DTS] UK
http://www.getsafeonline.org/

Re: Receiving emails
The host 'Chariot' could not be found. Please verify that you have entered
the server name correctly
Account: 'Chariot', Server: 'Chariot', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0
The connection to the server has failed. Account: 'gmail.com', Server:
'gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0
The host 'Internode' could not be found. Please verify that you have entered
the server name correctly

Can you help me on the abov
Account: 'Internode (1)', Server: 'Internode', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Re: Receiving emails
:

Re: Receiving emails
message
Wow what a mess!

Who on earth set up those accounts, it is obvious that they have NEVER
worked at all, not just because you are abroad

To try to get you connected via email, lets stick with the gmail account for
now, please see the two following links to the correct setup instructions

For gmail access in Windows Mail, see

http://mail.google.com/support/bin/answer.py?hl=en&answer=8638

http://mail.google.com/support/bin/answer.py?answer=8638

--
Regards Steve
MS-MVP. MAIL. [DTS] UK
http://www.getsafeonline.org/

Re: Receiving emails
message

For 'Internode' settings see:

http://www.internode.on.net/support/guides/email/setup_guides/windows/microsoft_outlook_express/

It describes Outlook Express settings, but they are exactly the same in
Windows Mail.

-----------

For 'Chariot' see:

http://www.chariot.net.au/help/ssg/

HTH?

Please get back if you need more assistance?

You appear to be from Australia, you say that you are abroad, which country
are you in now and what is the Internet Service Provider that you are
currently using to connect to the Internet.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Re: Receiving emails
Thank you Steve for your patience. I am in Norway and I am using mobile
connect NetCom

:

Re: Receiving emails
message
Beverley, are you using a Mobile Phone as the Modem or is your connection
via a USB Dongle etc?

Please explain.

Also after you have had another go at the gmail account settings, please
provide complete error messages, if any.

You should be able to send and check email by entering your credentials
here:
http://www.internode.on.net/


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Re: Receiving emails
:

Account: 'gmail', Server: 'POP3', Protocol: POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D

This is the result, very frustrating

Re: Receiving emails
message

Please revisit this link
http://mail.google.com/support/bin/answer.py?answer=86383

And follow the instructions.

You entered incorrect server names.

Use
pop.gmail.com
smtp.gmail.com
On the server tab of the account.

PLEASE type any reply either at the end of my text, or at the top, not in
the middle, it looks a right old mess :-)


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Re: Receiving emails
See where your error message says "Server: 'POP3'"?
That part is wrong. The incoming server name should be pop.gmail.com.
You can correct the server name by going to Tools, Accounts, select that =

gmail account, Properties, Servers.

--=20
Gary VanderMolen, MS-MVP (Mail)


in message mobile=20
up and still nothing has changed. I have a USB connection to =
internetThe host 'POP3' could not be found. Please verify that you have =
entered the server name correctly.
Secure(SSL):=20
wrote in=20
have=20
110,
Server:
Error:=20
have=20
Port:=20
http://www.internode.on.net/support/guides/email/setup_guides/windows/mic=
rosoft_outlook_express/
same in=20
country=20
are=20

Re: Receiving emails
:

Re: Receiving emails
message
Pleased to hear it.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Re: Receiving emails
:


The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
2sm625783nfv.8', Port: 25, Secure(SSL): No, Server Error: 530, Error Number:
0x800CCC78

Re: Receiving emails
:


The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
d25sm696986nfh.50', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

Re: Receiving emails
message
Go to the account>properties>advanced tab, change the port number from 25 to
465>apply>OK.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Re: Receiving emails
message

Please follow the instructions provided.
http://mail.google.com/support/bin/answer.py?answer=86383

Particularly points 8 and 13.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Re: Receiving emails
:

Re: Receiving emails
Look again, it's there.
To reiterate, you need to correct your Gmail account settings to be in
agreement with
http://mail.google.com/support/bin/answer.py?answer=3D86383
particularly with respect to port number and SSL option.

--=20
Gary VanderMolen, MS-MVP (Mail)


in message wrote in=20
efforts,=20

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