Receiving a fax with all in one printer with answering machine att

G

Guest

The instruction book indicates that the phone jack should be plugged into the
left port and auto answer L.E.D. lit. Their is no indication as to how the
ring set is to be set on either the answering machine or the fax. In either
case using my cell to call, I only get fax noise when phone is answered. The
answering machine is supposed to take over if no fax signal is indicated
 
C

Chuck

You forgot to mention the make and model of the multifunction and the
answering machine.

Actually, you may need to use something other than a cell phone. My cell
phone will originate and receive data and fax calls. Naturally, a laptop
gets involved, since the cellphone cannot process or save the fax without
outside help.

Actually, what normally happens is that a multifunction fax receives a call.
The fax tones are used to decide if a high or low speed connection it to be
used, and what fax mode is compateble. If there is no fax tone, or
negotiation fails, the fax machine may disconnect, or may remain silently
connected (may be user settable, and somewhat dependent on phone line
behavior). Some phone systems disconnect when the caller disconnects, others
disconnect when the receiving party disconnects.There are two ways to
connect a fax and an autoanswer machine to a phone line, serial or parallel.
Your problem is that a fax tone and negotiation will occur when the required
number of rings occur and the fax machine answers. If the call is not a fax
call, somehow the answering machine needs to pick up the call. Since the fax
machine initially answers, additional rings will not occur unless the
answering machine is connected such that the fax machine can simulate
additional rings to cause the answering machine to operate.

This whole thing is sort of a chicken and egg situation.

To add insult to injury, specialized phone line switching units as sold that
can decide if an incoming call should go to a phone (Answering machine) or
to the fax machine.

Since I have no idea what make or model your equipment is I have only a
general idea how it works. The manuals for the answering machine and the
multifunction should give you the needed information, or the Mfrs web sites
if the manuals are not available..
 
G

Guest

The answering machine is a "Panasonic Caller IQ". I don't do a lot of faxing
either receiving or sending. I tried this system before when someone
indicated that they would fax an item when it was ready. I couldn't wait
around so just turned on the machine to indicated settings, Answering machine
3 rings and fax 5 rings, (No setting on fax for four rings). The problem was
that if someone was trying to reach me all they got was fax noise when the
phone answered. I've tried setting both at the same amount of rings and I've
also tried setting the fax with fewer rings. but the result is the same. I
live in a small town in Western NC and the phone, internet and cable company
are all owned by the same person and he provides service that is most
beneficial to his company, not necessarilly to the customer. For example,
they do not support V.92 to enable the NetWaiting feature on this computer.
If they did, I could cancel my voice mail feature with the phone company.
Thanks for your help.
 

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