Receive fax fine; Send fax "There is no answer" error.

[Guest]

Help! About 4 days ago I sent a fax successfully. Today, I cannot send a fax
- not even just a cover sheet fax.

When I try to send a fax I cannot hear the phone line being opened nor the
number being dialed like I did 4 days ago. The "Fax Monitor" box indicates on
one line that it is dialing the fax number and the next line has the "There
is no answer" error.

However, when I do a manual receive today I can hear the phone line being
opened and the fax machine make the standard noises as it tries to receive a
fax.

Ideas on what my problem is?

 

[Russ Valentine [MVP-Outlook]]

http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835142

 

[Guest]

Thank you for the help. My U.S. Robotics 56K Voice Win 1806 modem does not
appear on the compatibility list.

 

[Guest]

Sounds like what was happening to me. When I put commas in front of the fax
number to force a pause before it dialed I successfuly sent a fax for the
first time in about 50 tries. My modem doesn't seem to be one of the
"officially" compatible ones either.

By now you've probably got this resolved by I thought I'd throw in my 2
cents worth anyway. It's so rare that a Luddite like me has what might be a
worthwhile suggestion...lol.

 

[Chuck]

Sounds like it might be phone company equipment related-- Long delay before
dial tone sent to the subscriber.
You don't by chance have a DSL phone line? Or one of the carrier lines AT&T
was putting in in the large metro areas?

 

[Guest]

No that's not it. I get a dial tone right away - the problem was that even
though I had set the fax up to "wait" for a dial tone it went zippety-doo-dah
and wound up trying to send the fax when there was no connection. The fax
monitor/console gives me a "there was no answer" message but when I put the
call on speaker phone I eventually hear "please hang up and try your call
again".

What solved it was getting rid of the *70 to disable call waiting.

Darlene