sent fax numerous times and states no answer from other fax machin

[beginner fixer]

Please help, I am using the xp fax, setup everything correct. I here the
signal when the fax is sent out, which is sent for a minute. I get a
response "NO ANSWER". I know that there has to be an answer because this is
a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is
compatible with microsoft. I am using high speed cable. I have read some of
the answer's stating that xp fax was not ment for digital lines, and to use a
service like efax. But I know that somewhere in this community that someone
knows how to fix this problem. I really can't afford an on line service.

 

[Lem]

Please help, I am using the xp fax, setup everything correct. I here the
signal when the fax is sent out, which is sent for a minute. I get a
response "NO ANSWER". I know that there has to be an answer because this is
a federal gov't fax number. I have an AT&T gateway (2wire) modem, which is
compatible with microsoft. I am using high speed cable. I have read some of
the answer's stating that xp fax was not ment for digital lines, and to use a
service like efax. But I know that somewhere in this community that someone
knows how to fix this problem. I really can't afford an on line service.

1. Faxing using a faxmodem and Windows XP Fax Services can *only* be
used with a "regular" telephone line. It can't be used with cable and
it can't be used with a "digital" phone service such as a digital PBX
system found in many offices.

2. The "modem" used for Internet access via "cable" is *not* a fax modem.

3. You may, in fact, have a fax modem built into your computer. If so,
this would be entirely separate from your cable modem. It is not at all
clear what your "AT&T gateway (2wire) modem" might be (it sounds like a
cable modem. A model number would help. It also is not clear if you
have in fact connected a fax modem to a telephone line in *addition* to
your high speed cable connection.

4. The easiest way to confirm a fax number is to call it using a regular
telephone. If it answers and you hear fax tones, then you know that
there is a fax machine at the other end.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[beginner fixer]

Thanks Lem,
the 2wire model # 2701hg-8, (I think?) I have that pcm or pci soft data
smart card inwhich I checked as my modem according to the wizard (fax), I
also have filters on my phone jacks. I just called the fax number from my
telephone, and yes there is a fax machine. No outside fax machine is
attached to my pc or modem. The only thing that I didnot do in the dial
rules was put an (x) on the call waiting to cut it off.

 

[Hal Hostetler [MVP-P/I]]

Your modem, the Gateway 2701hg-8, is an ADSL modem/router designed for
Internet access (making it a NIC, not a modem), it is NOT an analog fax
modem. You need an analog Fax modem connected to your DSL line through an
appropriate DSL line filter in order to send and receive faxes (your "pcm or
pci soft data smart card" may be such a device). This analog Fax modem must
appear in the XP Hardware Compatibility List, or it may not work.

http://winqual.microsoft.com/HCL/Default.aspx?m=x
Windows Logo'd Products List

Hal

 

[jho]

1. Faxing using a faxmodem and Windows XP Fax Services can *only* be
used with a "regular" telephone line. It can't be used with cable and
it can't be used with a "digital" phone service such as a digital PBX
system found in many offices.

2. The "modem" used for Internet access via "cable" is *not* a fax modem.

3. You may, in fact, have a fax modem built into your computer. If so,
this would be entirely separate from your cable modem. It is not at all
clear what your "AT&T gateway (2wire) modem" might be (it sounds like a
cable modem. A model number would help. It also is not clear if you
have in fact connected a fax modem to a telephone line in *addition* to
your high speed cable connection.

4. The easiest way to confirm a fax number is to call it using a regular
telephone. If it answers and you hear fax tones, then you know that
there is a fax machine at the other end.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

I am having a probelm with getting "NO ANSWER" from one modem destination.
By using a regular phone, I found that destination modem takes about 7 rings
before the destination fax tone is transmitted. By that time it appears the
my (sending) fax modem times out. It seems that the sender modem timesout in
about 60 seconds. So how can the sending modem be set to higher timeout
period. For example is it possible to set the sending fac timeout to 120
seconds?

 

[viorelia]

hi!

I suggest you to try out this Popfax Internet fax Service. I'm using it for about three years already, it's pretty easy to use and the rates are very low as well you'll pay just 0.05 euro per page with this fax service, but you can try it for free without entering your credit card nr. They also have service for sending SMS to any worldwide number directly from your email box, if you have more questions don't hesitate to visit the FAQ for this fax to email service.

 

[Chuck]

"For example is it possible to set the sending fac timeout to 120 seconds?"
Generally yes. There is an init string sent to the modem that can contain
commands that change timeouts.
Unfortunately, the command string can change from modem to modem.
You need to identify your modem model and Mfr, then look for a command
summary that pertains to your modem.
You may be able to use "standard" modem AT command sequences to do what you
want. Google is your friend.