RECALL EMAIL

[Guest]

Dumb question, but have never done this...how do I recall a SENT email? I
use aol and can do it when email is another aol user, but don't know how to
recall an email when I sent it to a user other than aol.

 

[Ken Blake, MVP]

Dumb question, but have never done this...how do I recall a SENT email? I
use aol and can do it when email is another aol user, but don't know how to
recall an email when I sent it to a user other than aol.

I don't know anything about AOL, and how or whether you can do
anything there, but in general you can not do this. Once an E-mail
message is sent, it's sent. It's much like putting a snail-mail letter
in a mailbox. Once it goes down the slot, it's gone.

 

[Guest]

Can't be...when I worked, we had Windows and always had the option to recall
an email IF the recipient did not yet open it. Just can't figure out how to
do that here at home.

 

[Guest]

this only possible with email
that stays on your corporate
server.

the www has different rules..

--

<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

..

 

[Curt Christianson]

Barbara,

I agree with Ken. I don't recall any longer how AOL handles e-mail, but
Windows and Outlook Express (Windows e-mail client) does *not* have the
provision for recalling an e-mail once you click the "Send" button.

--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

| Can't be...when I worked, we had Windows and always had the option to
recall
| an email IF the recipient did not yet open it. Just can't figure out how
to
| do that here at home.
|
| "Ken Blake, MVP" wrote:
|
| > On Sat, 15 Sep 2007 15:16:01 -0700, Barbara M
| >
| > > Dumb question, but have never done this...how do I recall a SENT
email? I
| > > use aol and can do it when email is another aol user, but don't know
how to
| > > recall an email when I sent it to a user other than aol.
| >
| >
| > I don't know anything about AOL, and how or whether you can do
| > anything there, but in general you can not do this. Once an E-mail
| > message is sent, it's sent. It's much like putting a snail-mail letter
| > in a mailbox. Once it goes down the slot, it's gone.
| >
| > --
| > Ken Blake, Microsoft MVP Windows - Shell/User
| > Please Reply to the Newsgroup
| >

 

[Zilbandy]

Can't be...when I worked, we had Windows and always had the option to recall
an email IF the recipient did not yet open it. Just can't figure out how to
do that here at home.

That may have been a function of your local network. In general, once
sent, it's gone. In AOL's case, their "Unsend" function is part of the
AOL network. Like you said, if you send outside of the AOL domain,
it's not unsendable.

 

[Gord Dibben]

Perhaps this will shed some light on your query.

Features that are available when you use Outlook with Exchange Server

http://support.microsoft.com/kb/290854/en-us


Gord Dibben MS Excel MVP

 

[Patrick Keenan]

Can't be...when I worked, we had Windows and always had the option to
recall
an email IF the recipient did not yet open it. Just can't figure out how
to
do that here at home.

IIRC, that is a feature of MS exchange server. It won't apply to AOL or
any other mail system.

HTH
-pk

 

[Ken Blake, MVP]

Can't be...when I worked, we had Windows and always had the option to recall
an email IF the recipient did not yet open it. Just can't figure out how to
do that here at home.

OK, have it your way. Your choice. Feel free to disregard what I said.

 

[VanguardLH]

in message

Can't be...when I worked, we had Windows and always had the option
to recall
an email IF the recipient did not yet open it. Just can't figure out
how to
do that here at home.

Only works if:
- Sender sends a recall to the Exchange server.
- Recipient uses the same Exchange organization as the sender.
- Recipient must open the recall e-mail before opening the original
e-mail. This usually means the recipient must sort their Inbox in
descending received order so it is likely they open your recall before
they open the original.
- Recipient has no rules that end up moving the e-mail to a different
folder than the Inbox upon delivery. Recalls only work if the recall
e-mail and original e-mail are both in the Inbox folder.

Even with all the above conditions satisfied for sender and recipient
within the same Exchange organization, recall is a flaky and
unreliable operation. Since you are talking about using SMTP to send
your e-mails, recall will not work. The message ID is assigned by the
SMTP server at the time it gets the message from the e-mail client to
then send it (i.e., the e-mail client is disconnected and it is the
mail server that assigned the Message-ID header with a unique value).
Your e-mail client won't know what is that server-assigned message ID,
so it won't know what to put in the recall header to tell the
recipient's e-mail client as to which e-mail to delete (recall).
Messages cannot be recalled by using their Subject header since there
is no uniqueness to the contents of that header.

That is why recall doesn't work if you are using SMTP. When you were
using AOL with their proprietary protocol and their proprietary e-mail
client, features could've been provided in that mail server and client
which are not available when using SMTP, much like Exchange has
features that SMTP does not have. Private or proprietry protocols can
add whatever features they want. SMTP is an open standard thankfully
over which Microsoft exercises no control. If AOL is recalling mails
between AOL sender and AOL recipient while using SMTP as their
transfer protocol then they are making a best-guess at which one to
delete in the recipient's mailbox which may not be accurate.

 

[PA Bear]

Were you sending via AOL network and using a (e-mail address removed) account at work?

 

[Poprivet]

lol, sure can be! You're talking about third party programs and/or possibly
an intranet situation instead of an internet situation.
Once an email is Sent, you cannot "unsend" it. It's the way the protocol
is designed, and always has been. You're somehow mixing up a special setup
you had in place as Windows any version can't/has never done that.
If AOL allows it, that's interesting, but ... you asked about e-mail, not
about AOL communications. AOL is a different animal I admit, but I'm not
too sure AOL allows it either.

Pop`