Reboot from Bugcheck

[Guest]

My system reboots sometimes when I am printing.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/4/2005
User: N/A
Computer: WOLFE

Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050
(0xe2dd2000, 0x00000000, 0x8049a825, 0x00000001). Microsoft Windows 2000
[v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini010405-02.dmp.

Any information on troubleshoting this would be appreciated.

Thanks,

Caleb

 

[Matt Wagner [MSFT]]

MTPartners:

This bugcheck is the result of a driver trying to request data that is
not in memory. It could be the result of newly added hardware, or a
newly installed driver. Without knowing about the printer or drivers
you have, I would recommend checking the manufacter's website for an
update. If this doesn't fix the problem, you could also try using a
driver from the same printer family. (I.E. if you have a 101E try 101C)

Hope this helps.

Matt Wagner
Enterprise Engineering Center
Microsoft Corporation

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