Reboot from a Bugcheck

[Guest]

I have a server running Windows 2000 Server that is rebooting due to a
bugcheck 0x0000000a. I thought this was due to 3rd party software, but I
have disabled that software and the server has rebooted again. There is no
pattern to the reboots. How or where can I submit a Memory Dump for
analysis? This server is a domain controller and houses user Home
Directories and user Profiles, so the server is set to restart after the blue
screen.

 

[Dave Patrick]

Almost always a hardware and or driver issue.

http://msdn.microsoft.com/library/d..._f55acfed-3296-4e84-8885-c3162fd0ddbf.xml.asp

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I have a server running Windows 2000 Server that is rebooting due to a
| bugcheck 0x0000000a. I thought this was due to 3rd party software, but I
| have disabled that software and the server has rebooted again. There is
no
| pattern to the reboots. How or where can I submit a Memory Dump for
| analysis? This server is a domain controller and houses user Home
| Directories and user Profiles, so the server is set to restart after the
blue
| screen.

 

[Leonard Severt [MSFT]]

I have a server running Windows 2000 Server that is rebooting due to a
bugcheck 0x0000000a. I thought this was due to 3rd party software,
but I have disabled that software and the server has rebooted again.
There is no pattern to the reboots. How or where can I submit a
Memory Dump for analysis? This server is a domain controller and
houses user Home Directories and user Profiles, so the server is set
to restart after the blue screen.

You said you had disabled the software. Does that include the service if
that software installs a service. I have looked at a lot of dumps and
almost all are 3rd party drivers or services that need to be updated.
You can call Microsoft and open a case to have someone look at a dump.
If it is a problem in Windows and you need a hotfix there will be no
charge. Otherwise there is a charge for the case.

http://support.microsoft.com

Leonard Severt

Microsoft Enterprise Support