Reboot and select proper boot device......

G

Guest

when I was listening to music using WMP, my computer suddenly restart and
shown this messenge: Reboot and select proper boot device or insert boot
media in selected boot device

I shut down my computer and turn it on again, then I can log in the windows
However, after 1 or 2 minutes the computer restart again and the same
messenge appears...

I have the same problem yesterday but then I use the windows recovery
console to repair the system and it works fine.

I just wonder why the same problem keep occuring? Is that virues or my hard
disk is damaged?
 
R

Ronnie Vernon MVP

scarofstar said:
when I was listening to music using WMP, my computer suddenly restart and
shown this messenge: Reboot and select proper boot device or insert boot
media in selected boot device

I shut down my computer and turn it on again, then I can log in the windows
However, after 1 or 2 minutes the computer restart again and the same
messenge appears...

I have the same problem yesterday but then I use the windows recovery
console to repair the system and it works fine.

I just wonder why the same problem keep occuring? Is that virues or my hard
disk is damaged?

The system is likely encountering a critical error and the automatically restart option has been selected in the startup and recovery options.

Right click on My Computer and select Properties/Advanced Tab/Startup and Recovery/Settings Button.

Under System Failure, uncheck the Automatically Restart option. This will allow the error to be displayed when the problem is encountered.

You need to perform some troubleshooting steps to try and locate exactly where the problem is coming from.

Check the Event Viewer for possible information. Go to start/Run and type eventvwr and press OK. Click the Application menu item on the left and look for any "X" error messages that coincide with when you last saw this behavior. If any are found, double click the error entry to see the details, click the Copy Icon on the right side of the details dialog screen (looks like 2 pages of text) and paste the error details in a reply to this message. You only need to post the text starting with Event Type: and ending with the Description:. You can omit the Data section.

ie:

Event Type: Error
Event Source: <source>
Event Category: <category>
Event ID: <ID #>
Date: <date>
Time: <time>
User: <user name>
Computer: <computer name>
Description:
Hanging application <program>, <version>, <address>

Next:
Go to Start/Run and type msinfo32 and press OK. Click Components/ComponentsProblemDevices to check for possible hardware problems. If anything is visible in this window, copy the information and post it in a reply.

Let us know what you find.
 
G

Guest

I found some x errors but the date of that errors is a week before the
problem starts:

Event Type: Error
Event Source: PerfNet
Event Category: None
Event ID: 2004
Date: 4/8/2006
Time: 10:15:44 AM
User: N/A
Computer: YOUR-47375C5FC1
Description:
Unable to open the Server service. Server performance data will not be
returned. Error code returned is in data DWORD 0.

I also found some warning signs on the day when the problem starts, the same
warning signs had appeared for more than a month:

Event Type: Warning
Event Source: MSSQL$VAIO_VEDB
Event Category: (8)
Event ID: 19011
Date: 4/14/2006
Time: 1:02:28 PM
User: N/A
Computer: YOUR-47375C5FC1
Description:
The description for Event ID ( 19011 ) in Source ( MSSQL$VAIO_VEDB ) cannot
be found. The local computer may not have the necessary registry information
or message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
(SpnRegister) : Error 1355.

When I go to Components/ComponentsProblemDevices to check for possible
hardware problems, the only hardware shown is the DVD RW drive.

Thank you
 
R

Ronnie Vernon MVP

Not a lot of information there that applies to what you are experiencing with the restarts unless it is the DVD drive that is failing? Did you have a disk in the DVD drive when the restarts occurred?

Was the "automatically restart" option checked in the startup and recovery options when you checked it? If so, you may need to wait for the behavior to repeat. You should see a more informative error message when this happens. Make sure that you write down the first couple of lines if you see a "STOP', blue screen message and post that information back here in a reply.
 
G

Guest

The problem occurs again just a few minutes ago

This time, an error messenge is shown:

STOP:0x000000F4 (0x00000003, 0x829FB470, 0x829FB5E4,0x805D1140)

and it also said physical memory is dumping
oh my god! I just bounght this computer for 4 months
How could it be!!!!!
 
R

Ronnie Vernon MVP

According to a MSKB article on this Stop error message, this error may occur if a hard drive where windows is installed is either not connected properly or is configured as a slave drive. It could also happen because the hard drive is failing.

Right click on the Desktop and select Properties. Click the Screen Saver tab. Click the Power button at the bottom of that window.

Click the Power Schemes tab and set "Turn off hard disks" to Never. "Set System Standby" to Never.

Click the Hibernate button and remove the check mark from "Enable Hibernation".

Click Apply/OK and exit Control Panel.

Run the system to see if these changes resolve the problem.

If the error repeats, I recommend that you contact the vendor's tech support where you purchased the computer and give them the details of what is happening. They should be able to walk you through checking the connections for the hard drive/DVD drive to make sure they are configured properly. This should not be happening on a system this new.

Reference:
Connecting a hard disk drive in slave only mode leads to system halt during resume from standby:
http://support.microsoft.com/kb/330100

Post back here with the results.
 
G

Guest

The problem didn't occur for a few days, but yesterday it happens again
This time the error message is different:

Kernel_stack_inpage_error
STOP: 0x00000077 (0xc0000185,0xc0000185,0x00000000,0x00DBF000)

Then I restart my computer, after 5 minutes, another error message appear:

Kernel_Data_Inpage_Error
0x0000007A (0xc0600130,0xc0000185,0xc0026000,0x01052884)

I recognize the problem only occurs when I turn on my computer for more than
6 hours. Does that have anything to do with the battery in my computer?
 
R

Ronnie Vernon MVP

scarofstar said:
The problem didn't occur for a few days, but yesterday it happens again
This time the error message is different:

Kernel_stack_inpage_error
STOP: 0x00000077 (0xc0000185,0xc0000185,0x00000000,0x00DBF000)

Then I restart my computer, after 5 minutes, another error message appear:

Kernel_Data_Inpage_Error
0x0000007A (0xc0600130,0xc0000185,0xc0026000,0x01052884)

I recognize the problem only occurs when I turn on my computer for more than
6 hours. Does that have anything to do with the battery in my computer?

I wouldn't think that this was a battery problem.

The only common cause that I can see in all of these STOP messages is hardware (drive) failure.

I would recommend that you go to your hard drive manufacturers website and get the diagnostic software to check the hard drive. Most manufacturers provide this free of charge.

Let us know what you find.
 

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