"Reboot and Select proper boot device....." NO HARD DRIVE IN SETUP

G

Gail

Help, please! I posted this earlier but couldn't find in search so reposted.

I turned on my computer and got a black screen with the message: “Reboot
and Select proper boot device or insert boot media in selected boot device
and press a keyâ€

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel
devices on the main Tab! It says [None] for First and Second Channel Device
0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For
Installed Memory it says “1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512
MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18
2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT
Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed
but has parentheses around it. To the right, it says that means the device
has been disabled in the corresponding type menu, but I don’t see it anywhere
as disabled.

I bought this tower several months ago used and it has no warranty. There
was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system
recovery. It just goes back to the black screen with the message when I
press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive?
I am on Social Security and it was a real hardship to buy the last one. It
is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably have to call a tech to come and look at it, but I thought I
would try you guys first.

Thanks for any suggestions.

Gail
 
G

Gail

What does reseat mean?''
Thanks,

Gail

philo said:
Help, please! I posted this earlier but couldn't find in search so reposted.

I turned on my computer and got a black screen with the message: “Reboot
and Select proper boot device or insert boot media in selected boot device
and press a keyâ€

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel
devices on the main Tab! It says [None] for First and Second Channel Device
0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For
Installed Memory it says “1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512
MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18
2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT
Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed
but has parentheses around it. To the right, it says that means the device
has been disabled in the corresponding type menu, but I don’t see it anywhere
as disabled.

I bought this tower several months ago used and it has no warranty. There
was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system
recovery. It just goes back to the black screen with the message when I
press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive?
I am on Social Security and it was a real hardship to buy the last one. It
is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably have to call a tech to come and look at it, but I thought I
would try you guys first.

Thanks for any suggestions.

Gail



It looks like the hard drive is bad

but it's possible it's just a bad or lose data cable

might as well re-seat it or try another
.
 
J

John John - MVP

Pull it out and plug it back in, to make sure that it is properly
"seated" in its socket.

John
What does reseat mean?''
Thanks,

Gail

philo said:
Help, please! I posted this earlier but couldn't find in search so reposted.

I turned on my computer and got a black screen with the message: “Reboot
and Select proper boot device or insert boot media in selected boot device
and press a keyâ€

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel
devices on the main Tab! It says [None] for First and Second Channel Device
0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For
Installed Memory it says “1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512
MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18
2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT
Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed
but has parentheses around it. To the right, it says that means the device
has been disabled in the corresponding type menu, but I don’t see it anywhere
as disabled.

I bought this tower several months ago used and it has no warranty. There
was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system
recovery. It just goes back to the black screen with the message when I
press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive?
I am on Social Security and it was a real hardship to buy the last one. It
is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably have to call a tech to come and look at it, but I thought I
would try you guys first.

Thanks for any suggestions.

Gail


It looks like the hard drive is bad

but it's possible it's just a bad or lose data cable

might as well re-seat it or try another
.
 
G

Gail

When disconnecting the cable from the socket on the motherboard per
instructions I found at HP, the little thin prongs broke off! So of course,
I could not reconnect it. Now when I turn the computer on, nothing happens
at all. No power. There must be another socket to plug it into in the case
of installing a 2nd hard drive. How can I tell which one?

Thanks so much for your help.

Gail

John John - MVP said:
Pull it out and plug it back in, to make sure that it is properly
"seated" in its socket.

John
What does reseat mean?''
Thanks,

Gail

philo said:
On 06/27/2010 11:32 PM, Gail wrote:
Help, please! I posted this earlier but couldn't find in search so reposted.

I turned on my computer and got a black screen with the message: “Reboot
and Select proper boot device or insert boot media in selected boot device
and press a keyâ€

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel
devices on the main Tab! It says [None] for First and Second Channel Device
0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For
Installed Memory it says “1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512
MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18
2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT
Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed
but has parentheses around it. To the right, it says that means the device
has been disabled in the corresponding type menu, but I don’t see it anywhere
as disabled.

I bought this tower several months ago used and it has no warranty. There
was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system
recovery. It just goes back to the black screen with the message when I
press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive?
I am on Social Security and it was a real hardship to buy the last one. It
is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably have to call a tech to come and look at it, but I thought I
would try you guys first.

Thanks for any suggestions.

Gail



It looks like the hard drive is bad

but it's possible it's just a bad or lose data cable

might as well re-seat it or try another
.
.
 
G

Gail

I was able to connect the SATA cable to another empty SATA port. Put the
cover back on and connected power cord, monitor, mouse and keyboard, but when
I pushed the power button, nothing happened. Monitor light came on, but not
the tower. Plug is secure. Any ideas on what would cause no power at this
point?


Gail said:
When disconnecting the cable from the socket on the motherboard per
instructions I found at HP, the little thin prongs broke off! So of course,
I could not reconnect it. Now when I turn the computer on, nothing happens
at all. No power. There must be another socket to plug it into in the case
of installing a 2nd hard drive. How can I tell which one?

Thanks so much for your help.

Gail

John John - MVP said:
Pull it out and plug it back in, to make sure that it is properly
"seated" in its socket.

John
What does reseat mean?''
Thanks,

Gail

:

On 06/27/2010 11:32 PM, Gail wrote:
Help, please! I posted this earlier but couldn't find in search so reposted.

I turned on my computer and got a black screen with the message: “Reboot
and Select proper boot device or insert boot media in selected boot device
and press a keyâ€

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel
devices on the main Tab! It says [None] for First and Second Channel Device
0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For
Installed Memory it says “1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512
MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18
2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT
Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed
but has parentheses around it. To the right, it says that means the device
has been disabled in the corresponding type menu, but I don’t see it anywhere
as disabled.

I bought this tower several months ago used and it has no warranty. There
was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system
recovery. It just goes back to the black screen with the message when I
press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive?
I am on Social Security and it was a real hardship to buy the last one. It
is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably have to call a tech to come and look at it, but I thought I
would try you guys first.

Thanks for any suggestions.

Gail



It looks like the hard drive is bad

but it's possible it's just a bad or lose data cable

might as well re-seat it or try another
.
.
 

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