Realtek RTL8139 HARD DRIVE Error

[Guest]

This past week…

My hard drive crashed on my laptop… (IBM Travelstar Model IC25N030ATCS04-0
30.00GB 4200RPM ATA/IDE 2.5inch 9.53mm)
I had a friend tell me that he had a virus on his computer and that he may
have transmitted it… I ran my Norton Antivirus… When it completed… It was
frozen… I shut the cover of my laptop down… I hadn't realized that it was
still on… until a couple of hours later… it was hot to the touch… I forced
off with the power button…. A few hours later, I went to turn on my computer
and came across this message:

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.12 (010817)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

Over and over again… I restarted the computer and went into BIOS (My BIOS
system is PhoenixBIOS 4.0 Revision 6)… BIOS did not read the hard drive… It
read my dvd/cd-rw… It even read my USB- Iomega Drive… But not the main hard
drive… I tried to put it on AUTO … it still didn't work…

Basically at this point… I started rebooting again… I thought maybe if I
used my Windows XP cd… maybe it would give me the option to do a safe boot or
something… No success… it tried to re-install the XP on my A drive… Whatever
that is… I have no idea… There is no C drive I can tell you that much…

I don't want to attempt to re-write over my hard drive (if even possible)… I
have important documents… So I kept at rebooting for a while… until my NORTON
GO BACK popped up… I tried to use it… and it had an error--- basically it
said that I had to restart the computer.

I am wondering if the registry is shot… or if I really had a virus?

I am wondering if the registry is shot… I came across another hard drive
(IBM Travelstar Model DJSA-220 18.14 ATA IDE 4200RPM ATA/IDE 2.5in)… and the
BIOS read it… however, it was not formatted so it went to a blank screen
after reboot.

Is there any way possible that I can salvage the info off my hard drive
through an external hard drive? Does there seem like any hope?

I have run across some other sites in which users have had the same error
message… but no success on the resolution...

Any ideas?

 

[Ron Bogart]

In

This past week.

My hard drive crashed on my laptop. (IBM Travelstar Model
IC25N030ATCS04-0
30.00GB 4200RPM ATA/IDE 2.5inch 9.53mm)
I had a friend tell me that he had a virus on his computer and that
he may have transmitted it. I ran my Norton Antivirus. When it
completed. It was frozen. I shut the cover of my laptop down. I
hadn't realized that it was still on. until a couple of hours later.
it was hot to the touch. I forced off with the power button.. A few
hours later, I went to turn on my computer and came across this
message:

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.12
(010817) PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

Over and over again. I restarted the computer and went into BIOS (My
BIOS system is PhoenixBIOS 4.0 Revision 6). BIOS did not read the
hard drive. It read my dvd/cd-rw. It even read my USB- Iomega Drive.
But not the main hard drive. I tried to put it on AUTO . it still
didn't work.

Basically at this point. I started rebooting again. I thought maybe
if I used my Windows XP cd. maybe it would give me the option to do a
safe boot or something. No success. it tried to re-install the XP on
my A drive. Whatever that is. I have no idea. There is no C drive I
can tell you that much.

I don't want to attempt to re-write over my hard drive (if even
possible). I have important documents. So I kept at rebooting for a
while. until my NORTON GO BACK popped up. I tried to use it. and it
had an error--- basically it said that I had to restart the computer.

I am wondering if the registry is shot. or if I really had a virus?

I am wondering if the registry is shot. I came across another hard
drive (IBM Travelstar Model DJSA-220 18.14 ATA IDE 4200RPM ATA/IDE
2.5in). and the BIOS read it. however, it was not formatted so it
went to a blank screen after reboot.

Is there any way possible that I can salvage the info off my hard
drive through an external hard drive? Does there seem like any hope?

I have run across some other sites in which users have had the same
error message. but no success on the resolution...

Any ideas?

Hi JELASMOM,

1st thing I would point out is that the message you are seeing related to
Realtek RTL8139(X)/8130/810X , is telling you that the computer can't see or
read your network card. I don't know if that is due to the hard drive
failure or if you have multiple issues that need correcting.

1) You say that your hard drive crashed, yet you then say you ran Norton
Antivirus - how did you accomplish this with a crashed hard drive? Did you
mean that you had a blue screen crash and in hopes of fixing what caused
it - you ran Norton once you returned to the desktop?

2) I see that you have an external USB Iomega Drive. Have you tried
removing all external connected hardware (Iomega drive, printer, any other
externals) and then rebooting to see what the results are?

3) When you go into BIOS, can you try resetting the BIOS to it's default
settings and see if the hard drive becomes visible once again? If not then
you have a few other possible recourses.

You can replace the drive with the unformatted drive, boot with your XP CD
and run an install to get it formatted and install the XP operating system.

There are multiple external cases available to use for running an internal
drive via USB or Firewire and possibly you could try this to recover data
from the original drive.

Please try steps 1, 2 & 3 - individually - not all three at once and post
back with the results. Please also provide the make of the laptop.

Thanks and good luck.