Hard Drive Detection Realtek RTL8139

[Guest]

This past week…

My hard drive crashed on my laptop… (IBM Travelstar Model IC25N030ATCS04-0
30.00GB 4200RPM ATA/IDE 2.5inch 9.53mm)
I had a friend tell me that he had a virus on his computer and that he may
have transmitted it… I ran my Norton Antivirus… When it completed… It was
frozen… I shut the cover of my laptop down… I hadn't realized that it was
still on… until a couple of hours later… it was hot to the touch… I forced
off with the power button…. A few hours later, I went to turn on my computer
and came across this message:

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.12 (010817)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

Over and over again… I restarted the computer and went into BIOS (My BIOS
system is PhoenixBIOS 4.0 Revision 6)… BIOS did not read the hard drive… It
read my dvd/cd-rw… It even read my USB- Iomega Drive… But not the main hard
drive… I tried to put it on AUTO … it still didn't work…

Basically at this point… I started rebooting again… I thought maybe if I
used my Windows XP cd… maybe it would give me the option to do a safe boot or
something… No success… it tried to re-install the XP on my A drive… Whatever
that is… I have no idea… There is no C drive I can tell you that much…

I don't want to attempt to re-write over my hard drive (if even possible)… I
have important documents… So I kept at rebooting for a while… until my NORTON
GO BACK popped up… I tried to use it… and it had an error--- basically it
said that I had to restart the computer.

I am wondering if the registry is shot… or if I really had a virus?

I am wondering if the registry is shot… I came across another hard drive
(IBM Travelstar Model DJSA-220 18.14 ATA IDE 4200RPM ATA/IDE 2.5in)… and the
BIOS read it… however, it was not formatted so it went to a blank screen
after reboot.

Is there any way possible that I can salvage the info off my hard drive
through an external hard drive? Does there seem like any hope?

I have run across some other sites in which users have had the same error
message… but no success on the resolution...

Any ideas?

 

[Test User]

This past week.

My hard drive crashed on my laptop. (IBM Travelstar Model IC25N030ATCS04-0
30.00GB 4200RPM ATA/IDE 2.5inch 9.53mm)
I had a friend tell me that he had a virus on his computer and that he may
have transmitted it. I ran my Norton Antivirus. When it completed. It was
frozen. I shut the cover of my laptop down. I hadn't realized that it was
still on. until a couple of hours later. it was hot to the touch. I forced
off with the power button.. A few hours later, I went to turn on my computer
and came across this message:

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.12 (010817)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

Over and over again. I restarted the computer and went into BIOS (My BIOS
system is PhoenixBIOS 4.0 Revision 6). BIOS did not read the hard drive.

Do you mean that it does not *detect* the hard disk?

It
read my dvd/cd-rw. It even read my USB- Iomega Drive. But not the main hard
drive. I tried to put it on AUTO . it still didn't work.

Basically at this point. I started rebooting again. I thought maybe if I
used my Windows XP cd. maybe it would give me the option to do a safe boot or
something. No success. it tried to re-install the XP on my A drive. Whatever
that is. I have no idea. There is no C drive I can tell you that much.

I don't want to attempt to re-write over my hard drive (if even possible). I
have important documents. So I kept at rebooting for a while. until my NORTON
GO BACK popped up. I tried to use it. and it had an error--- basically it
said that I had to restart the computer.

I am wondering if the registry is shot. or if I really had a virus?

If the drive is not detected, technically, yes, the registry may be shot,
along with the rest of the drive.

I am wondering if the registry is shot. I came across another hard drive
(IBM Travelstar Model DJSA-220 18.14 ATA IDE 4200RPM ATA/IDE 2.5in). and the
BIOS read it. however, it was not formatted so it went to a blank screen
after reboot.

Is there any way possible that I can salvage the info off my hard drive
through an external hard drive? Does there seem like any hope?

It is *possible* but if the drive is not detected chances are reduced. In
this case, you may need to use a commercial data recovery service,
particularly if the drive's electronics have failed.

I've had to do this, and results were excellent... but it was not
inexpensive (unless you compare the cost, which was several thousand
dollars, to the value of the client's data).

Hint: if the drive is suffering thermal breakdowns, removing it, placing it
in an antistatic bag and putting it in a freezer for a while can actually
help gain access to the drive, and let you back it up. I've done this
successfully.

If the drive's electronics are fried, the lab can dis-assemble it and mount
the platters on another controller.

I have run across some other sites in which users have had the same error
message. but no success on the resolution...

Any ideas?

There are other services, but this is the one we used, for your reference:
http://www.actionfront.com/

HTH
-pk

 

[Guest]

Thanks for the feedback... I will check out the website and also try to see
if the antistatic bag will work... Someone also suggested that I go to this
website: I will respond back to the community if I "succeed" or "fail"....



A few hours later, I went to turn on my computer