Read receipts

[Guest]

I have Outlook set up to request read receipts automatically and all e-mails
are sorted into folders by set rules. The problem is that the read receipts
that come in are not always being linked with the original e-mail making
tracking difficult. i.e. no tarcking tab appears on the original mail.
Does anybody have any suggestions or is it just the way it has to be?

 

[Roady [MVP]]

You must process (open and delete) the receipts from within your Inbox. The
tracking tab should now appear on your sent items.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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I have Outlook set up to request read receipts automatically and all e-mails
are sorted into folders by set rules. The problem is that the read receipts
that come in are not always being linked with the original e-mail making
tracking difficult. i.e. no tarcking tab appears on the original mail.
Does anybody have any suggestions or is it just the way it has to be?

 

[Guest]

I've tried that and it makes no difference.
The e-mails are sorted by rules after sending does it make a difference if
they are moved?

 

[Brian Tillman]

I've tried that and it makes no difference.
The e-mails are sorted by rules after sending does it make a
difference if they are moved?

They must be in your Sent Items folder in order for tracking information to
be available, I believe.