Read Receipts flood inbox

[Tim Nichols]

I hope someone here has some ideas on this issue because I am pulling my
hair out over this thing.

We have a user who will randomly be flooded with read receipts in their
inbox. Sometimes she will receive up to 600 of these at one time. The
strange thing is that they are showing that they are from her account and
sent to her account, and they all say that the message was not read. Does
anyone have any idea what is causing this and how I can prevent it. I
thought maybe it was some autoarchiving or something but that is disabled on
her PC. This happened for a while and then went away for a few months but
it has recently come back.

This user requests read receipts on all of her emails, and I don't believe
that she will even consider the idea of turning this feature off.

We are using Outlook 2000 SP-3 in conjunction with Exchange 2000.

-Tim

 

[Diane Poremsky [MVP]]

could it be one of her correspondents is annoyed with the RRs and is
spoofing them, especially when receipts are requested on unimportant
messages?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



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[Tim Nichols]

I thought about that, but the read receipts are showing that they are from
her own account. If this was the case, wouldn't they come back from that
user?

Is this case hopeless?

-Tim

could it be one of her correspondents is annoyed with the RRs and is
spoofing them, especially when receipts are requested on unimportant
messages?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

I hope someone here has some ideas on this issue because I am pulling my
hair out over this thing.

We have a user who will randomly be flooded with read receipts in their
inbox. Sometimes she will receive up to 600 of these at one time. The
strange thing is that they are showing that they are from her account and
sent to her account, and they all say that the message was not read. Does
anyone have any idea what is causing this and how I can prevent it. I
thought maybe it was some autoarchiving or something but that is

disabled

on
her PC. This happened for a while and then went away for a few months but
it has recently come back.

This user requests read receipts on all of her emails, and I don't believe
that she will even consider the idea of turning this feature off.

We are using Outlook 2000 SP-3 in conjunction with Exchange 2000.

-Tim

 

[Diane Poremsky [MVP]]

It depends on the hack used to create the RR storm. When it stopped before
were others aware you were investigating the problem? They may have stopped
doing it until things cooled down.

Is there anything in the server tracking logs? if it came from an outside
party, the RRs should be in the logs.

--

I thought about that, but the read receipts are showing that they are from
her own account. If this was the case, wouldn't they come back from that
user?

Is this case hopeless?

-Tim

could it be one of her correspondents is annoyed with the RRs and is
spoofing them, especially when receipts are requested on unimportant
messages?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:

http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

disabled