RE Blank desktop

[kmayes]

There was a thread dated 3/5/08 where Christine was having a problem with
missing desktop icons and start bar. I am having the same problem. I had
started out with a new computer where I installed XP Pro. When I installed
the updates and restarted the system something interupted the process and it
restarted again except it went to the screen where you choose from safe
mode,start in last known and start windows normally. I chose start normally
and when I logged in the icons and start bar came up then dissappeared. Now
this has happened with both XP PRO and Home operating systems. I followed
David Lipman's instructions and everything is set to what he said they should
be. What would be the problem with my system?

 

[David H. Lipman]

From: "kmayes" <[email protected]>

| There was a thread dated 3/5/08 where Christine was having a problem with
| missing desktop icons and start bar. I am having the same problem. I had
| started out with a new computer where I installed XP Pro. When I installed
| the updates and restarted the system something interupted the process and it
| restarted again except it went to the screen where you choose from safe
| mode,start in last known and start windows normally. I chose start normally
| and when I logged in the icons and start bar came up then dissappeared. Now
| this has happened with both XP PRO and Home operating systems. I followed
| David Lipman's instructions and everything is set to what he said they should
| be. What would be the problem with my system?

I am glad you started you OWN thread.

Did you infact create an alternate account and then logon via that alternate account ?

 

[Mark L. Ferguson]

Something in Service Pack 2 might not like a driver you use. You can do a
system restore to before the updates in safe mode.

You might find some help in one of the SP2 articles.
875350 - How to remove Windows XP Service Pack 2 from your computer:
http://support.microsoft.com/default.aspx?kbid=875350

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Mark L. Ferguson

..

 

[kmayes]

I guess thats the only thing I didnt do. I will try that.

 

[kmayes]

Ok I went into the side I set up for my wife and the desktop dissappeared.
Went into the Task screen and went through all the steps and everything is
still set correctly. Oh When I typed explorer.exe in the task mananger
nothing came up.

 

[David H. Lipman]

From: "kmayes" <[email protected]>

| Ok I went into the side I set up for my wife and the desktop dissappeared.
| Went into the Task screen and went through all the steps and everything is
| still set correctly. Oh When I typed explorer.exe in the task mananger
| nothing came up.
|



Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Create a HJT log file and post it in one of the below locations...

{ Please - Do NOT post the HJT Log here ! }

Forums where you can get expert advice for HiJack This! (HJT) logs.

NOTE: Registration is REQUIRED in any of the below before posting a log

Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0

Suggested secondary:
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html

Suggested tertiary:
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.atribune.org/forums/index.php?showforum=9
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://forum.networktechs.com/forumdisplay.php?f=130
http://forums.maddoktor2.com/index.php?showforum=17
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.spywareinfo.com/index.php?showforum=18
http://forums.techguy.org/f54-s.html
http://forums.tomcoyote.org/index.php?showforum=27
http://forums.subratam.org/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.malwarebytes.org/forums/index.php?showforum=7
http://makephpbb.com/phpbb/viewforum.php?f=2
http://forums.techguy.org/54-security/
http://forums.security-central.us/forumdisplay.php?f=13

 

[kmayes]

Thanks for your help. I have posted my problem.

 

[David H. Lipman]

From: "kmayes" <[email protected]>

| Thanks for your help. I have posted my problem.
|

Could you please provide the URL of the thread you created.

This way I can follow the thread and also see what's going on.

TIA

 

[kmayes]

http://thespykiller.co.uk/index.php?topic=6120.0

 

[David H. Lipman]

From: "kmayes" <[email protected]>

| http://thespykiller.co.uk/index.php?topic=6120.0
|

Thanx!

 

[kmayes]

also http://www.bleepingcomputer.com/forums/topic134965.html

 

[David H. Lipman]

From: "kmayes" <[email protected]>

| also http://www.bleepingcomputer.com/forums/topic134965.html
|

I was just told that you are fixed.
It was ISP provoded CRAPWARE.