RapportService.exe constantly running

[Cat Girl]

Hi I am a complete novice so please be gentle with me!
I noticed that my curser kept having the little blue circle come up to
signify something is working in the background, this has happened for the
last 2 days. I have checked and RapportService.exe is constantly running even
when not connected to the Internet and uses up to 50% of CPU. Following
advice from previous threads I downloaded Malwarebytes and it has found 2
things and deleted them, they were Adware and Wormp2p. However
RapportService.exe is still wirring away. I know this is the software from
the Banks so am worried that someone is trying to attack my PC and that it is
why it is constantly going. I upgraded to Internet Explorer 8 yesterday so
dont know if that has any bearing on it. Also have Norton 360.
Any advice please? Thanks

 

[DarkNight]

Hi there!

You are correct, that software is indeed for safety on banking. Don`t be
wooried as this program connot hijack your information. BUT it is very
unusaul that the CPU usage is so high. This app. is only suppose to use
0.28% average.

Try reinstalling this software. Let me know if you need more help.

ByeBye

 

[Cat Girl]

HI, thanks for replying, I have uninstalled and reinstalled and now
everything fine.

 

[DarkNight]

Great, no problem

HI, thanks for replying, I have uninstalled and reinstalled and now
everything fine.

 

[Gene E. Bloch]

Here's what undisclosed wrote on 9/14/09:

Hi

I seem to be having the same problem, rapportservice.exe is running at
about 50% on my vista machine. I tried to uninstall it to fix the
problem, but i allegedly don't have the rights to do so. So I now can't
find the programe in add/remove programs but it also wont allow me to
re-install the programe.

Any more advice.
Thanks

Scan for malware...

You can Google for rapportservice.exe. There isn't much information,
but what I see makes me think it's bad stuff (it is possibly a question
of interpretation).

Look here:
http://www.tallemu.com/oasis2/file/trusteer/rapport/rapportservice_exe/2672943

Inter alia, it tells you where the executable is.