Randomly cant display webpages

K

kerrihelp

Randomly I cant display webpages. the browser page come up and it acts like
it going to the website,but nothing happens,no error messages just a blank
page I talked to my Internet provider and they had me do a bunch of ping
commands. I could get replies from DNS servers and have a valid IP address.
Also my wireless laptop running off of the same connection works perfectly.
They said I was probably looking at virus. I think that is strange, because I
have trend micro updating every 3 hours and doing a complete scan every day
automatically. I also updated super antispyware and malwarebytes anti malware
and ran scans and nothing showed up. The only thing I can think of is I set
up a google alert for my name. I got a message form Google and the post had
my name in it (it was supposedly a video). When I clicked that link it took
to antivirus360 webpage and tried to gt me to install it. I didn't because I
instantly recognize it as spyware. Other then than the problem where all of a
sudden I cant display web pages, my pc works great. I can send and receive
emails. sometimes restarting the router or pc works other times giving it
time make it work again. Also I contacted trend micro and they said my system
was clean as well.Any ideas?
 
P

philo

kerrihelp said:
Randomly I cant display webpages. the browser page come up and it acts like
it going to the website,but nothing happens,no error messages just a blank
page I talked to my Internet provider and they had me do a bunch of ping
commands. I could get replies from DNS servers and have a valid IP address.
Also my wireless laptop running off of the same connection works perfectly.
They said I was probably looking at virus. I think that is strange, because I
have trend micro updating every 3 hours and doing a complete scan every day
automatically. I also updated super antispyware and malwarebytes anti malware
and ran scans and nothing showed up. The only thing I can think of is I set
up a google alert for my name. I got a message form Google and the post had
my name in it (it was supposedly a video). When I clicked that link it took
to antivirus360 webpage and tried to gt me to install it. I didn't because I
instantly recognize it as spyware. Other then than the problem where all of a
sudden I cant display web pages, my pc works great. I can send and receive
emails. sometimes restarting the router or pc works other times giving it
time make it work again. Also I contacted trend micro and they said my system
was clean as well.Any ideas?


from the command prompt try


ipconfig /release

ipconfig /renew
 

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