Random System Shutdowns

[Guest]

In certain programs (e.g. MSWord, MS Hoyle Card Games) my Toshiba Pentiu
III laptop simply shuts down - for no apparent reason. On a subsequen
manual start, there is no indication of the abnormal shutdown. Just a norma
startup process. Any file that was being worked prior to shutdown is lost
i.e. not recovered. Cannot seem to correlate the problem to any specifi
action

| Also, another apparently uncorrelated problem: When I close the display
the system enters the "Preparing to HIbernate" mode and hangs up. that is
it never hibernates

The only event viewer error events I can closely associate with the shutdown are as follows. Not sure how to interpret these events:

The following from the Event Viewer: System Grou

Source: Service Control Manage
Event ID: 702
Description: The Messenger service terminated with service-specific error 2270 (0x8DE)

Source: Serve
Event ID: 250
The server could not bind to the transport \Device\NetBT_Tcpip_{C58E2077-1123-409B-A53E-370DD7AD8623} because another computer on the network has the same name. The server could not star

Source:NetB
Event ID: 432
Description: The name "TOSHIBA-USER :20" could not be registered on the Interface with IP address 169.254.101.152. The machine with the IP address 169.254.101.152 did not allow the name to be claimed by this machine

Different event period (not sure associasted with shutdown

Source: Service Control Manage
EVent ID: 702
Description: The following boot-start or system-start driver(s) failed to load:
Fip
IPSe
MRxSm
NetBIO
NetB
P
RasAc
Rdbs
Tcpi

Another perio

Source: DCO
Event ID: 1001
The server {545BF47C-5A12-11D3-A51A-00105AC69471} did not register with DCOM within the required timeout

Another perio
Source: DCO
Event ID: 1000
Description: DCOM got error "The system cannot find the path specified. " attempting to start the service EventSystem with arguments "" in order to run the server
{1BE1F766-5536-11D1-B726-00C04FB926AF
Also at same time

Source: DCO
Event ID: 1000
Description: DCOM got error "The system cannot find the path specified. " attempting to start the service EventSystem with arguments "" in order to run the server
{1BE1F766-5536-11D1-B726-00C04FB926AF
Also at same time

Source: DCO
Event ID: 1000
Description: DCOM got error "The system cannot find the path specified. " attempting to start the service netman with arguments "" in order to run the server
{BA126AE5-2166-11D1-B1D0-00805FC1270E
Also at same time

Source: DCO
Event ID: 1000
Description: DCOM got error "The system cannot find the path specified. " attempting to start the service ImapiService with arguments "-Service" in order to run the server
{520CCA63-51A5-11D3-9144-00104BA11C5E
Also at same time

Source: DCO
Event ID: 1000
Description: DCOM got error "The system cannot find the path specified. " attempting to start the service EventSystem with arguments "" in order to run the server
{1BE1F766-5536-11D1-B726-00C04FB926AF

| Any thoughts are appreciated.

 

[Kelly]

Start here:

By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:

Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.

Report Error's to Microsoft automatically

Start/Run/gpedit.msc/Computer Configuration/Administrative
Templates/System/Error Reporting. Right click Report Errors/Properties.
Check off Enable and then check off, Do not display links to any MS provided
more information web sites. Apply, ok.

 

[David]

I'm taking a gamble here as I don't have a lap top, but if its set to power
down the system when the top is closed; you may have a defective switch
(PIII kindof old).
Also, somewhere you can set what function you want the power switch to have
when manually pressed, briefly: Shutdown, Hibernate, Standby.

In certain programs (e.g. MSWord, MS Hoyle Card Games) my Toshiba Pentium
III laptop simply shuts down - for no apparent reason. On a subsequent
manual start, there is no indication of the abnormal shutdown. Just a normal
startup process. Any file that was being worked prior to shutdown is lost,
i.e. not recovered. Cannot seem to correlate the problem to any specific
action.
|
| Also, another apparently uncorrelated problem: When I close the display,
the system enters the "Preparing to HIbernate" mode and hangs up. that is,
it never hibernates.
|
The only event viewer error events I can closely associate with the

shutdown are as follows. Not sure how to interpret these events:

The following from the Event Viewer: System Group

Source: Service Control Manager
Event ID: 7024
Description: The Messenger service terminated with service-specific error 2270 (0x8DE).

Source: Server
Event ID: 2505
The server could not bind to the transport

\Device\NetBT_Tcpip_{C58E2077-1123-409B-A53E-370DD7AD8623} because another
computer on the network has the same name. The server could not start

Source:NetBT
Event ID: 4321
Description: The name "TOSHIBA-USER :20" could not be registered on the

Interface with IP address 169.254.101.152. The machine with the IP address
169.254.101.152 did not allow the name to be claimed by this machine.

Different event period (not sure associasted with shutdown.

Source: Service Control Manager
EVent ID: 7026
Description: The following boot-start or system-start driver(s) failed to load:
Fips
IPSec
MRxSmb
NetBIOS
NetBT
P3
RasAcd
Rdbss
Tcpip


Another period


Source: DCOM
Event ID: 10010
The server {545BF47C-5A12-11D3-A51A-00105AC69471} did not register with

DCOM within the required timeout.

Another period
Source: DCOM
Event ID: 10005
Description: DCOM got error "The system cannot find the path specified. "

attempting to start the service EventSystem with arguments "" in order to
run the server:

{1BE1F766-5536-11D1-B726-00C04FB926AF}
Also at same time:

Source: DCOM
Event ID: 10005
Description: DCOM got error "The system cannot find the path specified. "

attempting to start the service EventSystem with arguments "" in order to
run the server:

{1BE1F766-5536-11D1-B726-00C04FB926AF}
Also at same time:

Source: DCOM
Event ID: 10005
Description: DCOM got error "The system cannot find the path specified. "

attempting to start the service netman with arguments "" in order to run the
server:

{BA126AE5-2166-11D1-B1D0-00805FC1270E}
Also at same time:

Source: DCOM
Event ID: 10005
Description: DCOM got error "The system cannot find the path specified. "

attempting to start the service ImapiService with arguments "-Service" in
order to run the server:

{520CCA63-51A5-11D3-9144-00104BA11C5E}
Also at same time:

Source: DCOM
Event ID: 10005
Description: DCOM got error "The system cannot find the path specified. "

attempting to start the service EventSystem with arguments "" in order to
run the server: