(e-mail address removed) hath wroth:
I will attempt to explain this problem as best I can. I recently got
high speed access to the net via a wireless dish. The dish has some
client equipment in it and is connected to my PC via wired Ethernet.
My PC has been assigned a static IP for the network, and because we are
behind a router its not a real world IP.
Does it also have a statically defined gateway IP?
Are the DNS servers listed or are they set to obtain their addresses
from the ISP router? (This is important. Check the settings).
The problem is that rnadomly I loose my connection to the internet. I
still show a connection on the LAN indictaors on the status bar.
The connection you're seeing in the system tray is the ethernet
connection, not the wireless connection. You could block the wireless
signal completely and it will still show that you're plugged into the
Trango wireless bridge.
Now I find that if I click Repair on the context menu for that
connection everything is fine again.
Impossible. All the you're doing is repairing the ethernet
connection. Others have suggested checking the power save setting. My
guess(tm) is that you won't find a "wireless" connection in the:
Control Panel -> Network
window and that the ethernet device on your unspecified model computer
does not have a power save feature.
However, the question remains, why does it work for you. My guess is
that you can get the exact same effect by simply unplugging the
ethernet cable, waiting a few seconds, and plugging it back in. Does
this also fix the problem?
This can happen a few times a day.
The service provider swears its nothing at his end,
- How many times is "a few"? Numbers please.
- Is there any pattern to the outages? For example, does it only
happen during normal eating times, when microwave ovens tend to be
operating? Is it different on weekends?
- Are you using the computer when it dies, or have you left it idle
for a long while?
- You may have lost the internet, but have you checked if you've lost
your ISP's gateway? Determine the gateway IP address by running:
start -> run -> cmd <enter>
ipconfig
Then try pinging the gateway when it's working, and when it dies:
ping ip_address_of_gateway
If it does NOT work when it goes dead, you have lost your wireless
connection to the WISP.
- Does it *REQUIRE* that the connection be repaired, or does it fix
itself if you wait long enough? How long? Use:
start -> run -> cmd <enter>
ping -t ip_address_of_gateway
and watch the error messages. When normal results return, it's back
to working. If the downtime is approximately that of cooking a
microwave dinner, I think we have the culprit. There also ping tools
which will help run this test continuously:
and the fact that I have to repair to fix it kinda
supports this theory.
No, it doesn't. For example, if the WISP's DNS servers were screwed
up and not responding, it would appear that you can't surf the
internet, while all that's happening is that you can't resolve the
domain names into IP addresses. Try obtaining the IP address of a
popular web site and using that instead of the name to see what
happens when it does down. To get the IP address, run something like:
ping
www.yahoo.com
then try the resultant IP address in the form:
http://66.94.234.13
If your wireless ISP is using some kind of DNS load balancing scheme,
or you have one of the three possible DNS servers typed in wrong, you
might see some problems.
It may also be something as simple as the time delay required to
repair the connection if the outages are fairly short in duration.
I dont know much about the gear but that its
Trango. I am on XP SP2 with the latest IE7.
Trango has a support forum. I suggest you ask about signal strength
and interference problems.
<
http://www.trangobroadband.com/forum/default.aspx>
If the diagnostics returns that you have a marginal signal to your
WISP, you may need to tinker with the antenna, or do some
repositioning to avoid interference.
Anyone able to shed any light pease?
If shedding light is anything like shedding fur on a dawg, I don't
think you will want it.
My guess(tm) is that if you're absolutely sure your XP setup is
correct, that your signal is good and strong, and that you have line
of sight to your WISP, I would then look into interference problems. A
"few" times per day sounds like a microwave oven. It does not need to
be yours as anything along the line of sight (and beyond) to the ISP
will cause problems. See the FAQ at:
<
http://wireless.wikia.com/wiki/Wi-Fi#Interference>
for a laundry list of possible culprits.