random black screens and system freezes

[C.M.G.]

win xp pro sp2
ms office pro 2003

Since recently running ms update, I have experienced random system freezes,
lasting several seconds, with complete blacking out of the screen. There is
no specific action that will provoke the problem.

I have used system restore to go to the configuration before the update, but
the behavior persists. I have run trend micro pc cillin and adaware (with
updated definitions), but other than a few tracking cookies, nothing was
found. MS AntiSpyware is running.

Can anybody please help me correct this problem?

Thanks,

Clem.

 

[Guest]

Try turning off all of those,then see how system runs.....

 

[CWatters]

win xp pro sp2
ms office pro 2003

Since recently running ms update, I have experienced random system freezes,
lasting several seconds, with complete blacking out of the screen. There is
no specific action that will provoke the problem.

I have used system restore to go to the configuration before the update, but
the behavior persists. I have run trend micro pc cillin and adaware (with
updated definitions), but other than a few tracking cookies, nothing was
found. MS AntiSpyware is running.

Can anybody please help me correct this problem?

Any errors int the Event Logs around the time of the crash?

 

[Mr Lol]

i suggest you to try panda out ,i had 8 virus on my system norton could
only remove 3 of them,trend micro didnt find any with all updates ,i
downloaded panda and found 5 virus's and it removed them,have not had a
problem since

 

[C.M.G.]

I (think I) fixed the problem by updating the NVidia video driver. I note
that it was not windows logo tested, and it was not recommended as a
hardware driver updated by windows update...

Clem.

 

[C.M.G.]

Andrew,

That did not help; but see the above note.

Clem.

 

[C.M.G.]

Colin,

I am not familiar with the event logs, but see the response above.

Thanks,

Clem.

 

[C.M.G.]

Mr. Lol,

I tried Panda, it only found 3 spyware entries, but see the response above.

Thanks,

Clem.