quarantined items

G

Guest

i was notified of a risk by windows defender and that it had quarantined an
item, on checking there is a message in quarantine saying the item was
disabled and in a protected area but it does not say where how do i find its
location so i can see if there is a problem as neither norton or onecare live
picked up anything, many thanks.
 
B

Bill Sanderson

The item is stored in an encrypted fashion so that it doesn't ring alarms
from other scanners--antivirus or antispyware. You can restore it via the
quarantine dialogs.

You should check the System event log for details about exactly what was
quarantined.

Start, run, eventvwr.msc <enter>

Then go to View, filter, and set the source dropdown to Windefend.

Then look for yellow-triangle records that show what was detected.

If you have questions about what to do, you can post the actual detections
(use the bottom button at the top of the details page) via the clipboard to
a message here.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top