Taffycat
Crunchy Cat
- Joined
- Jun 1, 2006
- Messages
- 12,751
- Reaction score
- 1,067
I have just installed Bitdefender (free version) to replace MSE. (Yes, should probably have done it before. )
Anyway, it's certainly discreet, etc. But I chanced to read a few customer comments (when searching for a "how-to" page.) A few people commented on how BD had quarantined what they knew to be "innocent" files. All were very cross, because - they say - there was no means of retrieving the quarantined files, which were effectively, lost.
So, are they right? Is there any way to find/retrieve anything which is mistakenly confiscated by BD? If so, how?
Sorry if this seems a bit of a noob question, (yeah ok, it IS a noob question, lol) but there certainly isn't much of an interface with this wee AV, so would be handy to know.
Thanks for reading.
Anyway, it's certainly discreet, etc. But I chanced to read a few customer comments (when searching for a "how-to" page.) A few people commented on how BD had quarantined what they knew to be "innocent" files. All were very cross, because - they say - there was no means of retrieving the quarantined files, which were effectively, lost.
So, are they right? Is there any way to find/retrieve anything which is mistakenly confiscated by BD? If so, how?
Sorry if this seems a bit of a noob question, (yeah ok, it IS a noob question, lol) but there certainly isn't much of an interface with this wee AV, so would be handy to know.
Thanks for reading.