Public folders in outlook

[kmm]

We are using Outlook 2003 and have setup Public folders
for our employees to store emails that others need to
review. The problem is that we cannot search the
subfolders, only the folder you have highlighted. For
example, we may have a folder for Smith and subfolders
for Business Matters and another for Personal Matters. We
may want to find an email that pertains to Mr. Jones.
Therefore, we would want to search all the folders under
Smith to find it. At this time, our system requires us
to highlight Smith and search it, then highlight Business
Matters and search it, etc. I checked our full-text
indexing settings and they seem to be set properly. Any
ideas?

 

[Sue Mosher [MVP-Outlook]]

This is normal behavior. Exchange's full-text indexing just makes it
possible to search attachments as well as text. To search across subfolders,
you'd need SharePoint Portal Server or another full-text index designed to
add subfolder searching.