Public folders in Outlook 2003

[kmm]

We are using Outlook 2003 and have setup Public folders
for our employees to store emails that others need to
review. The problem is that we cannot search the
subfolders, only the folder you have highlighted. For
example, we may have a folder for Smith and subfolders for
Business Matters and another for Personal Matters. We may
want to find an email that pertains to Mr. Jones.
Therefore, we would want to search all the folders under
Smith to find it. At this time, our system requires us to
highlight Smith and search it, then highlight Business
Matters and search it, etc. I checked our full-text
indexing settings and they seem to be set properly. Any
ideas?

 

[Sue Mosher [MVP-Outlook]]

What full-text indexing settings?

 

[Guest]

Under Exchange System Manager, Full text indexing, update
interval, customize, schedule is set to update hourly.

 

[Sue Mosher [MVP-Outlook]]

The full-text indexing in Exchange doesn't change the UI or allow subfolder
searching. The indexing in SharePoint Portal Server does provide a different
UI that can search the entire Exchange database.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers