PST size error but still downloaded emails... but to where???

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Guest

Hi

I had an issue with Outlook, the usual "your file has reached its capacity
please delete items or consider using the Outlook 2003" error. However,
emails were still being downloaded (send/receive message in status bar was
saying receiving x msgs etc - and the number WAS changing!) But they were not
being put in the inbox. So where did they go?

I am really perplexed. File size of pst has reached its maximum, but emails
were still being downloaded - TO WHERE? Some of the emails are important work
emails.

I have subsequently resolved the capacity issue (by creating a new Outlook
2003 pst and doing an import from the original pst)... but I am still missing
those emails that outlook downloaded. The mail server does not have them...
they must have gone somewhere!

Can anyone please help!

TIA
 
Outlook will leave them on the server when that happens. If you have a virus
scanner that integrates with Outlook or acts like a mail proxy, your virus
scanner is responsible for keeping them in their queue or leaving them on
the mail server.
 
I am running Norton Internet Security 2006. Thats what I would have assumed.
but I have logged into the mail server via their web client and there are no
emails.

Any further suggestions?
 
If they are not in the queue of Norton (or wherever Norton stores items that
cannot be delivered to Outlook) then they are gone.
 
Regan I hate to say, but I had this exact same problem and posted on this
board the same question a couple of times. No one was really able to come up
with an answer. You would think something this big of a deal would be a know
issue/fix. This is NOT meant to be a slam at the people on this board, you
guys are great!! It is just showing the apparent complexity of thus bug. I
Never did find my lost emails. I turned off auto send/recieve and just used
the web until I got Outlook 2007.
 
Read my reply? If there is a virus scanner in between than Outlook is not
responsible for leaving those messages on the server; the virus scanner is
to blame for losing your emails if it doesn't keep a queue.
 
In my case, I was using zone alarm, but had to uninstall it for quite a while
and still had the problem. FYI.
 
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