.pst Recovery

[C Brandt]

I had one of those major failures that drive us mad. I got the hated message
that something was wrong with the .pst file and to run "Inbox Repair Tool".
I ran SCANPST.EXE and it seemed to slowly work it's way through Phase 1,
slowing as it proceeded. Phase 4 also looked like it completed, but went
faster
as it neared the end, then gave me the message "An error has occured which
caused the scan to be stopped. No changes have been made to the scanned
file."
The .pst file was very long (2 MB), I never throw anything away.

Are there any other tools that might help recovery of all my past email and
contact information?

Regards,

Craig

 

[Guest]

Are you sure you don't mean 2 GB instead of 2 MB? What version of Outlook are
you using?

 

[Pat Willener]

If, as Kathleen suspects, your PST file is indeed 2GB, and you use a
pre-2003 format, then you must run the "Oversized PST crop tool"; you
can download it from http://support.microsoft.com/kb/296088

Make sure you have a backup of your PST file before you continue.