pst dissappeared

[Guest]

Hi:

I really hope some one has an answer to this. I ran a windows update on
Thursday, and when I came back on Friday when the PC had restarted my pst
file was completely gone. I save my pst in My Documents so I can save
everything in an organized way. Please help me. I hav critical business
documents I need.

Vista and Office 2007. How can this combo just make files dissappear?

How could this have happened.

 

[Milly Staples [MVP - Outlook]]

Have you used Windows Search to locate all .pst files? Have you opened (using Outlook) the ones with the latest modified date?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TJ asked:

| Hi:
|
| I really hope some one has an answer to this. I ran a windows update
| on Thursday, and when I came back on Friday when the PC had restarted
| my pst file was completely gone. I save my pst in My Documents so I
| can save everything in an organized way. Please help me. I hav
| critical business documents I need.
|
| Vista and Office 2007. How can this combo just make files dissappear?
|
| How could this have happened.

 

[Guest]

I did a search for all .pst files. and only one of 260 kb came up. Mine was
1.40 GB. That could not possible have the information, could it?

 

[Guest]

Even pst search doesn't seem to find existing incorrect PST's. I found one
(on my own) in the default outlook folder. It was only 265KB, so it couldn't
be it.

Shouldn't the search be finding these things? I did hidden folder, but I
even have a cuorrupt recovreed one on the desktop that doesn't work.

 

[Guest]

How are you searching? Are you using any wildcards eg: *.pst?
--
Kathleen Orland

http://www.howto-outlook.com/

Even pst search doesn't seem to find existing incorrect PST's. I found one
(on my own) in the default outlook folder. It was only 265KB, so it couldn't
be it.

Shouldn't the search be finding these things? I did hidden folder, but I
even have a cuorrupt recovreed one on the desktop that doesn't work.

Have you used Windows Search to locate all .pst files? Have you opened (using Outlook) the ones with the latest modified date?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TJ asked:

| Hi:
|
| I really hope some one has an answer to this. I ran a windows update
| on Thursday, and when I came back on Friday when the PC had restarted
| my pst file was completely gone. I save my pst in My Documents so I
| can save everything in an organized way. Please help me. I hav
| critical business documents I need.
|
| Vista and Office 2007. How can this combo just make files dissappear?
|
| How could this have happened.

 

[Guest]

okay it searched my whole pc and no psts....at least not the one I lost. How
could this happen?

Noe one deleted anything?

How are you searching? Are you using any wildcards eg: *.pst?
--
Kathleen Orland

http://www.howto-outlook.com/

Even pst search doesn't seem to find existing incorrect PST's. I found one
(on my own) in the default outlook folder. It was only 265KB, so it couldn't
be it.

Shouldn't the search be finding these things? I did hidden folder, but I
even have a cuorrupt recovreed one on the desktop that doesn't work.

Have you used Windows Search to locate all .pst files? Have you opened (using Outlook) the ones with the latest modified date?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TJ asked:

| Hi:
|
| I really hope some one has an answer to this. I ran a windows update
| on Thursday, and when I came back on Friday when the PC had restarted
| my pst file was completely gone. I save my pst in My Documents so I
| can save everything in an organized way. Please help me. I hav
| critical business documents I need.
|
| Vista and Office 2007. How can this combo just make files dissappear?
|
| How could this have happened.

 

[Guest]

How many PST's have you found???
--
Kathleen Orland

http://www.howto-outlook.com/

okay it searched my whole pc and no psts....at least not the one I lost. How
could this happen?

Noe one deleted anything?

How are you searching? Are you using any wildcards eg: *.pst?
--
Kathleen Orland

http://www.howto-outlook.com/

Even pst search doesn't seem to find existing incorrect PST's. I found one
(on my own) in the default outlook folder. It was only 265KB, so it couldn't
be it.

Shouldn't the search be finding these things? I did hidden folder, but I
even have a cuorrupt recovreed one on the desktop that doesn't work.



:

Have you used Windows Search to locate all .pst files? Have you opened (using Outlook) the ones with the latest modified date?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TJ asked:

| Hi:
|
| I really hope some one has an answer to this. I ran a windows update
| on Thursday, and when I came back on Friday when the PC had restarted
| my pst file was completely gone. I save my pst in My Documents so I
| can save everything in an organized way. Please help me. I hav
| critical business documents I need.
|
| Vista and Office 2007. How can this combo just make files dissappear?
|
| How could this have happened.

 

[Guest]

Mr. Orland:

Thank you for your help. I have been trying to rectify this issue for one
week.

I found three. One I backed up one week ago, One I restored from a Data
Recovery software and one which is only 265 KB in the default Appsdata folder.

The one I restored says it is not a pst file so cannot open. The one from a
week ago is too old, and 265 KB can't be right....can it? I haven't even
tried opening it.

I know I should have backed up my data, and will use the week old one is
need be. But this should not have happened, correct? What else may have
dissappeared that I don't know about? That is the most troubling thing here.

How many PST's have you found???
--
Kathleen Orland

http://www.howto-outlook.com/

okay it searched my whole pc and no psts....at least not the one I lost. How
could this happen?

Noe one deleted anything?

How are you searching? Are you using any wildcards eg: *.pst?
--
Kathleen Orland

http://www.howto-outlook.com/



:

Even pst search doesn't seem to find existing incorrect PST's. I found one
(on my own) in the default outlook folder. It was only 265KB, so it couldn't
be it.

Shouldn't the search be finding these things? I did hidden folder, but I
even have a cuorrupt recovreed one on the desktop that doesn't work.



:

Have you used Windows Search to locate all .pst files? Have you opened (using Outlook) the ones with the latest modified date?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TJ asked:

| Hi:
|
| I really hope some one has an answer to this. I ran a windows update
| on Thursday, and when I came back on Friday when the PC had restarted
| my pst file was completely gone. I save my pst in My Documents so I
| can save everything in an organized way. Please help me. I hav
| critical business documents I need.
|
| Vista and Office 2007. How can this combo just make files dissappear?
|
| How could this have happened.

 

[Guest]

Depending on where it was either created or filed, there are two locations
you can look for your PST. PST's don't normally just go missing out of the
blue. They can corrupt, yes, but don't normally disappear all by themselves.
You may have to run scapnst.exe against the PST files. Which one has the
most recently modified date?
Did you run any antispyware software that may have removed/quarantined
anything that it would consider an MRU (most recently used)?

C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook
(this is where my PST is located)

or

C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook (this is where my archive PST is located as well as my
OST file).

For future information, here is the best method I know for backup and
recovery of PST's:

http://www.howto-outlook.com/howto/backupandrestore.htm

--
Kathleen Orland

http://www.howto-outlook.com/

Mr. Orland:

Thank you for your help. I have been trying to rectify this issue for one
week.

I found three. One I backed up one week ago, One I restored from a Data
Recovery software and one which is only 265 KB in the default Appsdata folder.

The one I restored says it is not a pst file so cannot open. The one from a
week ago is too old, and 265 KB can't be right....can it? I haven't even
tried opening it.

I know I should have backed up my data, and will use the week old one is
need be. But this should not have happened, correct? What else may have
dissappeared that I don't know about? That is the most troubling thing here.

How many PST's have you found???
--
Kathleen Orland

http://www.howto-outlook.com/

okay it searched my whole pc and no psts....at least not the one I lost. How
could this happen?

Noe one deleted anything?

:

How are you searching? Are you using any wildcards eg: *.pst?
--
Kathleen Orland

http://www.howto-outlook.com/



:

Even pst search doesn't seem to find existing incorrect PST's. I found one
(on my own) in the default outlook folder. It was only 265KB, so it couldn't
be it.

Shouldn't the search be finding these things? I did hidden folder, but I
even have a cuorrupt recovreed one on the desktop that doesn't work.



:

Have you used Windows Search to locate all .pst files? Have you opened (using Outlook) the ones with the latest modified date?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TJ asked:

| Hi:
|
| I really hope some one has an answer to this. I ran a windows update
| on Thursday, and when I came back on Friday when the PC had restarted
| my pst file was completely gone. I save my pst in My Documents so I
| can save everything in an organized way. Please help me. I hav
| critical business documents I need.
|
| Vista and Office 2007. How can this combo just make files dissappear?
|
| How could this have happened.

 

[Guest]

scanpst.exe cannot be found. I didn't install anythingt that would just
remove it, just windows updates. Where is it in 2007/Vista?

My default location is in my documents. I do that intentially to backit up.

Depending on where it was either created or filed, there are two locations
you can look for your PST. PST's don't normally just go missing out of the
blue. They can corrupt, yes, but don't normally disappear all by themselves.
You may have to run scapnst.exe against the PST files. Which one has the
most recently modified date?
Did you run any antispyware software that may have removed/quarantined
anything that it would consider an MRU (most recently used)?

C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook
(this is where my PST is located)

or

C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook (this is where my archive PST is located as well as my
OST file).

For future information, here is the best method I know for backup and
recovery of PST's:

http://www.howto-outlook.com/howto/backupandrestore.htm

--
Kathleen Orland

http://www.howto-outlook.com/

Mr. Orland:

Thank you for your help. I have been trying to rectify this issue for one
week.

I found three. One I backed up one week ago, One I restored from a Data
Recovery software and one which is only 265 KB in the default Appsdata folder.

The one I restored says it is not a pst file so cannot open. The one from a
week ago is too old, and 265 KB can't be right....can it? I haven't even
tried opening it.

I know I should have backed up my data, and will use the week old one is
need be. But this should not have happened, correct? What else may have
dissappeared that I don't know about? That is the most troubling thing here.

How many PST's have you found???
--
Kathleen Orland

http://www.howto-outlook.com/



:

okay it searched my whole pc and no psts....at least not the one I lost. How
could this happen?

Noe one deleted anything?

:

How are you searching? Are you using any wildcards eg: *.pst?
--
Kathleen Orland

http://www.howto-outlook.com/



:

Even pst search doesn't seem to find existing incorrect PST's. I found one
(on my own) in the default outlook folder. It was only 265KB, so it couldn't
be it.

Shouldn't the search be finding these things? I did hidden folder, but I
even have a cuorrupt recovreed one on the desktop that doesn't work.



:

Have you used Windows Search to locate all .pst files? Have you opened (using Outlook) the ones with the latest modified date?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TJ asked:

| Hi:
|
| I really hope some one has an answer to this. I ran a windows update
| on Thursday, and when I came back on Friday when the PC had restarted
| my pst file was completely gone. I save my pst in My Documents so I
| can save everything in an organized way. Please help me. I hav
| critical business documents I need.
|
| Vista and Office 2007. How can this combo just make files dissappear?
|
| How could this have happened.