Protection fault in printer properties box

F

Fang

I receive the following error box when I try to see the properties of my HP
Color Laser Jet 2605dn printer:
c:program Files\microsoft office\office 12\winword.exe
function address 0x68F0a5aa caused a protection fault. (exception code
0xc0000005) some or all property page(s) may not be displayed
 
A

Alan Morris [MSFT]

The printer driver is corrupting the memory of the application. Remove the
printer and driver, then pickup the latest from HP.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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