Program trying to access Outlook

  • Thread starter Thread starter bill h
  • Start date Start date
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bill h

I just upgraded my Office XP Pro from the Microsoft
Security site. But now, whenever I try to create a new e-
mail message, I get the warning that a program is trying
to access e-mail addresses you have stored in Outlook. I
click no....ie not allowing this, and the new message
window opens. However, I keep getting error messages and
requests to report errors to Microsoft. This never
happened prior to up Office Upgrade. Any ideas what this
is? Thanks.
 
"bill h" said in news:[email protected]:
I just upgraded my Office XP Pro from the Microsoft
Security site. But now, whenever I try to create a new e-
mail message, I get the warning that a program is trying
to access e-mail addresses you have stored in Outlook. I
click no....ie not allowing this, and the new message
window opens. However, I keep getting error messages and
requests to report errors to Microsoft. This never
happened prior to up Office Upgrade. Any ideas what this
is? Thanks.

Sounds like you have an add-in that isn't compatible with the Office
update.

Tools -> Options -> Other -> Advanced

Check what you have for COM plug-ins and Add-Ins.
 
-----Original Message-----
"bill h" said in news:17f7c01c419fa$8dcb5d10 [email protected]:

Sounds like you have an add-in that isn't compatible with the Office
update.

Tools -> Options -> Other -> Advanced

Check what you have for COM plug-ins and Add-Ins.

Thank you. The add in manager has 2 items checked -
Exchange Extensions property pages and Windows CE
Support - and the only available buttons are OK or
Install.

The Com Add Ins box has nothing in it. What do you
suggest? Thanks.

Bill H
 
"(e-mail address removed)" said in
Thank you. The add in manager has 2 items checked -
Exchange Extensions property pages and Windows CE
Support - and the only available buttons are OK or
Install.

The Com Add Ins box has nothing in it. What do you
suggest? Thanks.

Have you tried starting Outlook in its safe mode ("outlook.exe /safe")?
That won't load any add-ins. If it still fails the same way in safe
mode (and no add-ins loaded) then the problem is elsewhere. If safe
mode gets rid of the problem, you can uncheck all the add-ins and
restart Outlook. Then reenable each add-in and restart Outlook to check
for which add-in the problem reappears.
 
"(e-mail address removed)" said in
Thank you. The add in manager has 2 items checked -
Exchange Extensions property pages and Windows CE
Support - and the only available buttons are OK or
Install.

The Com Add Ins box has nothing in it. What do you
suggest? Thanks.

Have you tried starting Outlook in its safe mode ("outlook.exe /safe")?
That won't load any add-ins. If it still fails the same way in safe
mode (and no add-ins loaded) then the problem is elsewhere. If safe
mode gets rid of the problem, you can uncheck all the add-ins and
restart Outlook. Then reenable each add-in and restart Outlook to check
for which add-in the problem reappears.
 
"(e-mail address removed)" said in
Thank you. The add in manager has 2 items checked -
Exchange Extensions property pages and Windows CE
Support - and the only available buttons are OK or
Install.

The Com Add Ins box has nothing in it. What do you
suggest? Thanks.

Have you tried starting Outlook in its safe mode ("outlook.exe /safe")?
That won't load any add-ins. If it still fails the same way in safe
mode (and no add-ins loaded) then the problem is elsewhere. If safe
mode gets rid of the problem, you can uncheck all the add-ins and
restart Outlook. Then reenable each add-in and restart Outlook to check
for which add-in the problem reappears.
 

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