Profile

[djohnsonsd]

I have windows xp home. I was told by windows live tech support that I have a
corrupt profile and need to use a different one. I have created a new profile
but don't know how to import all the settings from my old profile into the
new one.

I tried the instructions at Microsoft's website:

http://support.microsoft.com/kb/811151/

but, when I did so, I was unable to access the folders of either the old or
new profile (access denied).

Thanks for any assistance.

 

[John]

When you say a new user profile, are you meaning u made a new "user account"
if this is what you did are you an "adminstrator" on the new account?

 

[djohnsonsd]

This was an accidental duplicate question post, but my problem remains
unresolved. Thanks for the reply. Yes I created a new user account (microsoft
live tech support refers to them as profiles). And yes I am an administrator