problems with vista

W

wolf10100

Hi people

I have windows vista premium service pack 1 but when ever i try to install
programs such as itunes, quicktime, and even microsoft office, i continuesly
get this following message
("This installation package could not be opened. Verify that the package
exists and that you can access it, or contact the application vendor to
verify that this is a valid windows Installer package")
If we use itunes as an example, i downloaded the official setup file of the
apple website and apple even stated that this version of itunes is compatable
with windows vista.

Can any one help me with this issue i would be rather grateful thanks
 
A

Andrew Murray

wolf10100 said:
Hi people

I have windows vista premium service pack 1 but when ever i try to install
programs such as itunes, quicktime, and even microsoft office, i
continuesly
get this following message
("This installation package could not be opened. Verify that the package
exists and that you can access it, or contact the application vendor to
verify that this is a valid windows Installer package")
If we use itunes as an example, i downloaded the official setup file of
the
apple website and apple even stated that this version of itunes is
compatable
with windows vista.

Can any one help me with this issue i would be rather grateful thanks


I'm guessing here, but it sounds like it could be a corrupt install file.
Can you try re-downloading the itunes installer file?

Also if, as you say this issue also is affecting installing MS Office, maybe
the CD's need a clean - or even the CD player laser/lens (use a CD cleaner
disk).

See this MSKB article, http://support.microsoft.com/kb/236597 (refers to
Windows 2000, but the issue appears to be similar) or this one:
http://support.microsoft.com/kb/555175/en-us. You might need the Windows
Installer: http://support.microsoft.com/kb/942288

Also try this site for ideas & tips:
http://www.vistax64.com/vista-general/153453-installation-package-could-not-opened.html

Also try logging into an Administrator account and try the install from
there. Otherwise, right click the exe file and "Run As Administrator" from
the standard account.
 
D

DDW

Hi people

I have windows vista premium service pack 1 but when ever i try to install
programs such as itunes, quicktime, and even microsoft office, i continuesly
get this following message
("This installation package could not be opened. Verify that the package
exists and that you can access it, or contact the application vendor to
verify that this is a valid windows Installer package")
If we use itunes as an example, i downloaded the official setup file of the
apple website and apple even stated that this version of itunes is compatable
with windows vista.

Can any one help me with this issue i would be rather grateful thanks

Download and install the latest version of Windows Installer and see
if that helps:

http://www.microsoft.com/downloads/...6f-60b6-4412-95b9-54d056d6f9f4&DisplayLang=en

or

http://tinyurl.com/4hz78r

DDW
 

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