Problems with Vista and DHCP

[Guest]

I guess my question is hopefully going to get a response from someone at
Microsoft.
In relation to the problem were Vista only works with certain DHCP servers..
http://support.microsoft.com/kb/931550/en-us

Why would Vista be setup this way? People use there PCs other places than
at home, or the office. Most times, these users have no control over the
function or configuration of the DHCP server, let alone, know what is handing
the DHCP addresses to them.

The reason that I ask, is that I do support for internet at hotels. We have
recieved many calls where a guest is unable to obtain an IP address from the
hotel server. Unfortunately, static assigned IPs haven't worked either.
Strange thing is the connection worked for them hours earlier, and has been
tested with an XP computer as working with no problems.. Vista PC is always
getting "unidentified network" even when they do have a static configuration.
I have been trying to look for a solution for this but unfortunately, I
can't reason having our team walk a guest through a registry fix for a 1-week
old PC.

Is there some other way that we can get their PC to not show up as an
unidentified network?

 

[Mr. Arnold]

I guess my question is hopefully going to get a response from someone at
Microsoft.
In relation to the problem were Vista only works with certain DHCP
servers..
http://support.microsoft.com/kb/931550/en-us

Why would Vista be setup this way? People use there PCs other places than
at home, or the office. Most times, these users have no control over the
function or configuration of the DHCP server, let alone, know what is
handing
the DHCP addresses to them.

The reason that I ask, is that I do support for internet at hotels. We
have
recieved many calls where a guest is unable to obtain an IP address from
the
hotel server. Unfortunately, static assigned IPs haven't worked either.
Strange thing is the connection worked for them hours earlier, and has
been
tested with an XP computer as working with no problems.. Vista PC is
always
getting "unidentified network" even when they do have a static
configuration.
I have been trying to look for a solution for this but unfortunately, I
can't reason having our team walk a guest through a registry fix for a
1-week
old PC.

Is there some other way that we can get their PC to not show up as an
unidentified network?

Are you talking wireless here or what? Just because a machine can't get a
DHCP IP or use a static IP on a network doesn't mean the O/S is having a
DHCP problem.

It only means that O/S it cannot obtain a DHCP IP from a DHCP server on the
network or it can't use a static IP on the network, for whatever reasons.

And if you're talking wireless, then you need to be posting to
alt.internet.wireless.