Problems with Profile Recovery

[Angelina]

Hi,

One of our computers was infected with a virus. Because of the major
problems with running it after the virus was supposedly cleared, we had to
reinstall Windows. After that, I copied the files from the former Application
Data and Local Settings Outlook folders so at least we have the old emails.
The problem is trying to recover the profiles themselves in order so we can
send and receive messages, import and export files again. One problem in
particular is we keep getting macro errors when we try to export.

Is there a way to recover the profiles from the former set of files (in the
old profile folders) without needing a .pst file? We can see everything, we
just can't do anything.

 

[Milly Staples [MVP - Outlook]]

Reinstalling windows means that your old profile information is gone.
Create a new mail profile and configure it to connect to your saved .pst
file. Control Panel->Mail Icon->Profiles.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Angelina asked:

| Hi,
|
| One of our computers was infected with a virus. Because of the major
| problems with running it after the virus was supposedly cleared, we
| had to reinstall Windows. After that, I copied the files from the
| former Application Data and Local Settings Outlook folders so at
| least we have the old emails. The problem is trying to recover the
| profiles themselves in order so we can send and receive messages,
| import and export files again. One problem in particular is we keep
| getting macro errors when we try to export.
|
| Is there a way to recover the profiles from the former set of files
| (in the old profile folders) without needing a .pst file? We can see
| everything, we just can't do anything.