Problems with Outlook 2003

[Pascal M. Dorion]

Hi!

I have a user that has 2 strange problems with his Outlook 2003 SP2.

When replying to an email or writing a new one, he starts typing then goes
to use another app and comes back to finish his email.

He sends it and the receiver only gets what he typed at first, not the stuff
from his second time.

Also he gets emails with .GIF attachments that he cannot see. He only sees
it when clicking on reply, it appears suddenly as an attachment.

Any clues?

PMD

 

[Brian Tillman]

I have a user that has 2 strange problems with his Outlook 2003 SP2.

When replying to an email or writing a new one, he starts typing then
goes to use another app and comes back to finish his email.

He sends it and the receiver only gets what he typed at first, not
the stuff from his second time.

I can't think of a reason for this.

Also he gets emails with .GIF attachments that he cannot see. He only
sees it when clicking on reply, it appears suddenly as an attachment.

This sounds like he's using Word as the mail editor and there's a GIF
embedded in the document template (.dot) file Word is using. Deleting the
template file and allowing Word to recreate it should correct this problem.

 

[Pascal M. Dorion]

I know it's quite odd.

I'll call Ghostbusters and format his PC.

PMD