Problems with Network Adaptor

G

Guest

Dell computer with an imbedded network adaptor and dial-up modem. I am
getting the error "Network Cable Unplugged". When I use the exact same cable
modem and cable with my laptop it works fine. I have enabled/disabled. I have
uninstalled/reinstalled. It is enabled via BIOS.

The exact same thing is happening with the modem. I cannot get a dial tone
and getting a no connectivity error.

I installed a seperate network adaptor card with the same results. No
connectivity lights on card either.

Any suggestions?
 
G

Guest

I did call Dell customer support. Their last suggestion was to re-install
WindowsXP. After that failed they pretty much gave up on me. They insist it
is not a hardware problem.
 
G

gem

Dell computer with an imbedded network adaptor and dial-up modem. I am
getting the error "Network Cable Unplugged". When I use the exact same cable
modem and cable with my laptop it works fine. I have enabled/disabled. I have
uninstalled/reinstalled. It is enabled via BIOS.

The exact same thing is happening with the modem. I cannot get a dial tone
and getting a no connectivity error.

I installed a seperate network adaptor card with the same results. No
connectivity lights on card either.

Any suggestions?

I get that on mine. I think it is for Ethernet. Does it say Rhine
II or something like that? Just click on ignore, you don't care about
that adapter in this case I think.
 
G

gem

Dell computer with an imbedded network adaptor and dial-up modem. I am
getting the error "Network Cable Unplugged". When I use the exact same cable
modem and cable with my laptop it works fine. I have enabled/disabled. I have
uninstalled/reinstalled. It is enabled via BIOS.

The exact same thing is happening with the modem. I cannot get a dial tone
and getting a no connectivity error.

I installed a seperate network adaptor card with the same results. No
connectivity lights on card either.

Any suggestions?

I get that on mine. I think it is for Ethernet. Does it say Rhine
II or something like that? Just click on ignore, you don't care about
that adapter in this case I think.
 
G

Guest

gem said:
I get that on mine. I think it is for Ethernet. Does it say Rhine
II or something like that? Just click on ignore, you don't care about
that adapter in this case I think.

No Rhine II - and I can't ignore it. I have no internet access!
 
J

Jim

kavoth said:
No Rhine II - and I can't ignore it. I have no internet access!

So, your built in network adapater doesn't work, your built in modem doesn't
work, and the cardbus thing doesn't work.

It is time to break out the hardware diagnositics. The only hardware that
these three things have in common is the motherboard.

Jim
 
G

gem

No Rhine II - and I can't ignore it. I have no internet access!

OK, I reread this. What you are doing is trying to do dial-up
connection for your computer. There should be no network anything
involved. It looks to me like your computer is trying an ethernet
connection. I'm assuming you have dial-tone where your plugged in.
( I had dial up until just recently) You went through your phone and
modem options on your control panel, on your "network connections"
window, do you have an ICON for your ISP? double clicking that should
dial them up without any other software being involved. If that works
but you can't get the rest of your software to connect, it is
configuration. If it doesn't work, well this icon should turn your
modem on and dial, It is between here and wall telephone jack.
 

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