problems with messenger

[Guest]

Hope somebody can help. I set up my email account, messenger,etc., on my
father in law's pc a few years ago. Neither of us were big users of the
internet or even the pc for that matter but things have since changed. I now
live elsewhere and have become more of a regular user of both. My
father-in-law has started using his pc more often of late too but is running
into problems. I think I need to clear/delete all my stuff from his system as
it seems to be causing problems for both myself and him. If I am online and
signed in on my pc with messenger it sometimes tells me that I am signed in
on another pc. I recently set him up on his pc with a new email address and
he too is having problems with getting online and signing in. Not sure what
to do. Could this problem be resolved through remote assistance????????

 

[Guest]

The easy option is to change your password. Because you are far away there is
no need to allow remote assistant or try other settings.

If you wish to try it, here are the steps for your father in law.

check this link:

http://www.askdavetaylor.com/how_do_i_remove_email_addresses_from_my_winxp_account.html

Hope the above helps.
Thanks,
Obaid.

 

[Guest]

Remotely take his system to:
http://accountservices.passport.net/reg.srf
Create a new passport.

then remotely go to start.run, and type:
HH mkMSITStore:%windir%\Help\key.chm::/key_howto_delete.htm

Delete the old account, and add the new one as the default. (see Control
Panel/User Accounts app)