Problems with CD/DVD re-writer

[Guest]

Hi All

My Dell Dimension 3000 has suddenly developed problems with it's re-writer;
it was previously okay. The tray has started to open automatically when I
log on, then won't close. When I put a CD inside the re-writer and close it
(manually), it doesn't seem to recognise that there's a CD inside at all!
Any thoughts or possible remedies? It's still under guarantee with Dell, I
was hanging on to their service line for ages, but got nowhere. Many thanks.

Liam

 

[Galen]

In Liam had this to say:

My reply is at the bottom of your sent message:

Hi All

My Dell Dimension 3000 has suddenly developed problems with it's
re-writer; it was previously okay. The tray has started to open
automatically when I log on, then won't close. When I put a CD
inside the re-writer and close it (manually), it doesn't seem to
recognise that there's a CD inside at all! Any thoughts or possible
remedies? It's still under guarantee with Dell, I was hanging on to
their service line for ages, but got nowhere. Many thanks.

Liam

If it's acting like that then it's probably in your best interest to remain
on the line and get it replaced by a qualified (grins) technician. It's not
too hard so they shouldn't break anything.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes