X
Xiaomai
I wish I'd seen your reply back in January! (It's May now, and I just renewed
my ZA license last month), and I just got the same problem today (May '08).
Any application that tried to access tracking.log. The system locked up when
I tried viewing File Properties or opening it.
Nonetheless, the link to ZA Forum that you posted enabled me to solve the
problem, thanks! It appears to be a minor issue that I can easily live with.
The actual post with the solution that I used is here:
http://forums.zonealarm.com/zonelabs/board/message?board.id=Antivirus&message.id=27909
(I have both Zone Alarm Internet Security Suite and Spyware Doctor 5.5.0~
installed.)
The solution is simple: I restarted my computer in Safe Mode. From there, I
could view File Properties for tracking.log and open the file. I deleted the
file and restarted normally. (XP automatically creates this file during
startup.) When I tried accessing the file just now, I was able to open it and
view the File Properties tab with no problem. Sure beats having to reinstall
XP and all my files from scratch for the 3rd time in 8 months!
Hopefully, this whole issue is now resolved and other people can benefit
from my experience. If that is NOT the case, I'll update this post.
my ZA license last month), and I just got the same problem today (May '08).
Any application that tried to access tracking.log. The system locked up when
I tried viewing File Properties or opening it.
Nonetheless, the link to ZA Forum that you posted enabled me to solve the
problem, thanks! It appears to be a minor issue that I can easily live with.
The actual post with the solution that I used is here:
http://forums.zonealarm.com/zonelabs/board/message?board.id=Antivirus&message.id=27909
(I have both Zone Alarm Internet Security Suite and Spyware Doctor 5.5.0~
installed.)
The solution is simple: I restarted my computer in Safe Mode. From there, I
could view File Properties for tracking.log and open the file. I deleted the
file and restarted normally. (XP automatically creates this file during
startup.) When I tried accessing the file just now, I was able to open it and
view the File Properties tab with no problem. Sure beats having to reinstall
XP and all my files from scratch for the 3rd time in 8 months!
Hopefully, this whole issue is now resolved and other people can benefit
from my experience. If that is NOT the case, I'll update this post.