Problems showing level 2 in Outline view

[Guest]

I am having problems viewing level 2 in Outline view of Word 2007. I have
defined two heading levels in the document: Level 1 and level 2. Level 1
appears fine in outline view. Level 2 appears sometimes, and even then it's
only for a moment after it is selected from the Show Level list arrow.

I have tried converting the document and the template to .docx and .dotx
formats. Any suggestions as to how I can get level 2 to show up? Thanks in
advance.

 

[Guest]

Is this custom or built-in headings? If the former, did you set the outline
level correctly for each style?

Is the problem with a particular document (or documents created from a
particular template) only? If so, you may want to take a look at
http://word.mvps.org/faqs/apperrors/corruptdoc.htm.

 

[Guest]

This is custom headings, and the outline level is correct for each style.

The problem does only seem to be with documents created from a custom
template. Thank you very much for the link, I will look into the corrupt
problem.

Before I do that though, I have another question: since my original post,
I've found that the Level 2 headings appear after selecting a Level 1 heading
and clicking the Expand button on the Ribbon. But they still don't appear
when selecting Show Level 2 or double-clicking the plus sign next to a
heading. Could this just be a bug with Word?

 

[Stefan Blom]

I haven't seen this particular problem, but since it happens with a
particular template (and its documents) it is likely to be template
corruption.

Make a copy of a problem document, and delete any section breaks in it. Copy
the whole document except for the final paragraph mark (Ctrl+A, Shift+Left
arrow) and paste into a blank document. If it works correctly after this,
then you've gotten rid of the corruption.

 

[Guest]

Wow, that did it. I will have to go back and try to remove the corruption
from the template too.

Thank you!

 

[Stefan Blom]

I'm glad I could help--and thank you for the feedback.