Problems saving images

[Guest]

as i am a casual user and am not very fluent in the language of XP or any
other Windows program, i am communicating my problem as clearly as i can. i
save many images from the internet from archives and generally save them unde
the code that they are given by the archive. i save them by right clicking
on the image and then choosing "save as". normally the given name appears in
the "file name" space" and several options appear under "Save as type:".
periodically, for some reason, when i click on the same photos, nothing
appears in the "save as" space and only "bitmap (*.bmp)" appears in the "save
as type" space. also, jpegs that are already saved do not appear in the box
above as they normally do. usually, this problem will appear and then
resolve itself in a day or two. i thought it might be a virus problem and
eventually got rid of norton and replaced it with kaspersky, but the problem
persists and virus scans come up clean. anything i can do?

 

[Taurarian]

Here are two procedures that may fix this problem.

To empty your Temporary Internet Files cache
1. In Internet Explorer, click Tools, and then click Internet Options.
2. On the General tab, click Delete Files.

To turn off graphic compression in the AOL client
1. Go to Preferences in AOL.
2. Click Internet properties (or WWW in some versions).
3. Click Web Graphics.
4. Clear Never compress graphics (or Use compressed graphics in some versions).

If that doesn't help:
http://www.kellys-korner-xp.com/xp_jk.htm
JPG's - Only Saves as a Bitmap

Additional information:
http://support.microsoft.com/default.aspx?scid=kb;en-us;810978
Internet Explorer Saves Images As Bitmaps (.bmp Files)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;250747
Right-Clicking, Selecting 'Save Picture As' Does Not Save Image with Correct
Extension

http://support.microsoft.com/default.aspx?scid=kb;EN-US;260650
Internet Explorer Does Not Save Graphics Files in the Proper Format

 

[Rock]

as i am a casual user and am not very fluent in the language of XP or any
other Windows program, i am communicating my problem as clearly as i can. i
save many images from the internet from archives and generally save them unde
the code that they are given by the archive. i save them by right clicking
on the image and then choosing "save as". normally the given name appears in
the "file name" space" and several options appear under "Save as type:".
periodically, for some reason, when i click on the same photos, nothing
appears in the "save as" space and only "bitmap (*.bmp)" appears in the "save
as type" space. also, jpegs that are already saved do not appear in the box
above as they normally do. usually, this problem will appear and then
resolve itself in a day or two. i thought it might be a virus problem and
eventually got rid of norton and replaced it with kaspersky, but the problem
persists and virus scans come up clean. anything i can do?

Try deleting the Temporary Internet Files. In IE go to Tools, Internet
Options, Temporary Internet Files - Delete Files, put a tick mark in
delete off line content, and ok your way out.