Problems in submask

G

Guest

About 2 mos. ago I was having problems accessing the internet. The Dell
technician who was troubleshooting the problem told me that spyware/malware
had infiltrated the submask address, she said if the numbers read in
succession: 255.255.255.255 (in which they are not supposed to.) there is an
indication of spyware. Would anyone be able to shed some more light on this
matter. Since then I can now access the internet and go online with little
or no problem, but the numbers are still in system (command prompt , ipconfig)


I am running Windows/xp home w/service pac2
My ISP is Verizon DSL w/Westell modem (wirespeed)
Thanks, Phil
 
K

Kerry Brown

Phil said:
About 2 mos. ago I was having problems accessing the internet. The Dell
technician who was troubleshooting the problem told me that
spyware/malware
had infiltrated the submask address, she said if the numbers read in
succession: 255.255.255.255 (in which they are not supposed to.) there is
an
indication of spyware. Would anyone be able to shed some more light on
this
matter. Since then I can now access the internet and go online with
little
or no problem, but the numbers are still in system (command prompt ,
ipconfig)


I am running Windows/xp home w/service pac2
My ISP is Verizon DSL w/Westell modem (wirespeed)
Thanks, Phil

Phil

Here is an explanation of subnet masks in layman's terms.

http://ask-leo.com/what_is_a_subnet_mask.html

If you are using a router then the subnet mask is likely 255.255.255.0 not
255.255.255.255. If you don't use a router then it is probably something
different depending on how your ISP has it's network set up.

Kerry
 

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