G
Guest
I bought a new HP computer with Windows Vista on SuperBowl Sunday. Last week
I started having problems with it. Today when I attempted to boot up the
computer, it gives a blue screen with 3 options (Esc=boot menu, F10=?,
F11=System Recovery). F11 doesn't work - the computer has no reaction to it.
Escape worked but didn't help. F10 also worked but provided no relief.
Then we get a black screen that gives 2 options - (1) Startup in recovery
mode (recommended) or (2) Startup normal. When attempting startup in either
mode it just takes us back to the blue screen. It gets caught in a loop!
The computer did not come with a Windows Vista CD. How can we get the
computer to boot back up?
I started having problems with it. Today when I attempted to boot up the
computer, it gives a blue screen with 3 options (Esc=boot menu, F10=?,
F11=System Recovery). F11 doesn't work - the computer has no reaction to it.
Escape worked but didn't help. F10 also worked but provided no relief.
Then we get a black screen that gives 2 options - (1) Startup in recovery
mode (recommended) or (2) Startup normal. When attempting startup in either
mode it just takes us back to the blue screen. It gets caught in a loop!
The computer did not come with a Windows Vista CD. How can we get the
computer to boot back up?