Problem with Windows Genuine Advantage - no issues for admins, non-admins told they have counterfeit

D

DukeN

Guys

I'm having a really weird issue - bought a bunch of HP DX2000MT
business desktops (preloaded with XP Pro SP2 with licenses stickered on
em).

To save time, I made an image, ran sysprep and then extracted the
sysprep'd image to two other machines.

Upon the start of the mini setup on all machines, I keyed in the key
listed and it worked fine when I logged in (I'm a domain admin).

The problem however is that when non local-admins log in, they get that
star in the taskbar saying Windows is counterfeit, when it clearly is
not.

Whats really, really bizarre is that if I log that user off and log on
myself, that warning goes away. I can even goto microsoft.com/genuine
and do the validation search successfully!

There was an error message saying that the CD key couldn't be read when
the local non-admin user was logged in - is there a way to fix this?

Thanks
 
K

kurttrail

DukeN said:
Guys

I'm having a really weird issue - bought a bunch of HP DX2000MT
business desktops (preloaded with XP Pro SP2 with licenses stickered
on em).

To save time, I made an image, ran sysprep and then extracted the
sysprep'd image to two other machines.

Upon the start of the mini setup on all machines, I keyed in the key
listed and it worked fine when I logged in (I'm a domain admin).

The problem however is that when non local-admins log in, they get
that star in the taskbar saying Windows is counterfeit, when it
clearly is not.

Whats really, really bizarre is that if I log that user off and log on
myself, that warning goes away. I can even goto microsoft.com/genuine
and do the validation search successfully!

There was an error message saying that the CD key couldn't be read
when the local non-admin user was logged in - is there a way to fix
this?

Thanks

You have to ask yourself, why did you load WGA Notifications on those
computers in the first place? It is totally unnecessary for computer
use.

Any admin worth a damn would never ever install updates that are totally
USELESS!

--
Peace!
Kurt Kirsch
Self-anointed Moderator
http://microscum.com
"It'll soon shake your Windows
And rattle your walls
For the times they are a-changin'."
 
C

Carey Frisch [MVP]

Preserving OEM Pre-Activation when Re-installing Windows XP
http://www.microsoft.com/technet/prodtechnol/winxppro/deploy/oempreac.mspx

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Guys
|
| I'm having a really weird issue - bought a bunch of HP DX2000MT
| business desktops (preloaded with XP Pro SP2 with licenses stickered on
| em).
|
| To save time, I made an image, ran sysprep and then extracted the
| sysprep'd image to two other machines.
|
| Upon the start of the mini setup on all machines, I keyed in the key
| listed and it worked fine when I logged in (I'm a domain admin).
|
| The problem however is that when non local-admins log in, they get that
| star in the taskbar saying Windows is counterfeit, when it clearly is
| not.
|
| Whats really, really bizarre is that if I log that user off and log on
| myself, that warning goes away. I can even goto microsoft.com/genuine
| and do the validation search successfully!
|
| There was an error message saying that the CD key couldn't be read when
| the local non-admin user was logged in - is there a way to fix this?
|
| Thanks
 
D

DukeN

Carey

I followed that step by step and even used that key (windows doesn't
ask to activate when using that key for pre-activations).

However, it seems Windows can't access the license info for non local
admins logged ina dn keeps giving that warning!

Is there a solution to this, or is this a bug that no one cares to
admit about?
 
D

DukeN

Is there a way to remove this really crappy plugin?

This is a pretty severe bug. I sysprepd the machine and did it step by
step again, once again using the volume license key.

Of course, it happened again - Local admins dont get the counterfeit
software warning. Non-admins get it.

Why can't I get phone support for this???
 
C

Carey Frisch [MVP]

Email the Windows Update support team (free service):
http://support.microsoft.com/oas/default.aspx?gprid=6527

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Carey
|
| I followed that step by step and even used that key (windows doesn't
| ask to activate when using that key for pre-activations).
|
| However, it seems Windows can't access the license info for non local
| admins logged ina dn keeps giving that warning!
|
| Is there a solution to this, or is this a bug that no one cares to
| admit about?
 
C

Carey Frisch [MVP]

Brand new Knowledge Base Article that should help:

Error messages when you try to validate a Windows XP-based
computer by using Windows Genuine Advantage:
"Product Key Inaccessible" and "0x80080212"
http://support.microsoft.com/kb/917050/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Carey
|
| I followed that step by step and even used that key (windows doesn't
| ask to activate when using that key for pre-activations).
|
| However, it seems Windows can't access the license info for non local
| admins logged ina dn keeps giving that warning!
|
| Is there a solution to this, or is this a bug that no one cares to
| admit about?
 
D

DukeN

Thanks.

The solution posted worked, but the three listed permissions arent
enough.

Had to add modify and write as well for it to not give that error.
 
S

Steve N.

DukeN said:
Thanks.

The solution posted worked, but the three listed permissions arent
enough.

Had to add modify and write as well for it to not give that error.

Too bad you guys don't quote the entire thread each time (result of top
posting and using a sig seperator). Someone could then easily send it in
its entirely to the MS address Carey gave.

Carey, since you're so adept at copying and pasting why don't you
compile a message and send it off to them?

Steve N.
 

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