Problem with system restore

[mwatcha]

I am using Windows XP on a Dell Computer. I had uninstalled a program
for use with a new cell phone. After I rebooted and logged in, I no
longer got a a Start button on my desktop but all my other icons
appear. However I cannot connect to the internet. When I select System
Restore from Accesories (or anywhere) I get a popup

"System Restore is not able to protect your computer. Please restart your
computer, and then run System Restore again." Restarting it does not help. I have tried this as logon Admin in Safe Mode as well with same results. I also tried the Safe Mode Command Prompt and tried running System Restore with command %systemroot%\system32\restore\rstrui.exe but that does not help either.

Please advise

 

[Bert Kinney]

Hi,

Are you able to access the Event Viewer? If so, post any logs related to
System Restore using the instructions below.

Event Viewer Help:
http://bertk.mvps.org/html/source.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org