Problem with SHUTDOWN and RESTART

[Frank K.]

In order to shut down or restart, I have to go through the sequence twice.
Even when a change or installation calls for a reboot and I approve it, I
still have to do a single manual restart.

How do I correct this problem?

Thanks -- Frank

 

[Holz]

In order to shut down or restart, I have to go through the sequence
twice. Even when a change or installation calls for a reboot and I
approve it, I still have to do a single manual restart.

How do I correct this problem?

Thanks -- Frank

Check it from the command line:
shutdown -f -s
which means force application to and shut down. If it works, it means
you have a hanging application, which can it's timeout can be adjusted
from the registry.
for restart, you can do
shutdown -f -r
for log off, just type logoff.
Let us know what happens.

 

[Frank K.]

Check it from the command line:
shutdown -f -s
which means force application to and shut down. If it works, it means
you have a hanging application, which can it's timeout can be adjusted
from the registry.
for restart, you can do
shutdown -f -r
for log off, just type logoff.
Let us know what happens.

I did the shutdown -f -r and the computer did shut down. Then I booted up
again. After the boot completed I went through the normal START, TURN OFF
COMPUTER and TURN OFF one time. I'm still using the computer after that.
Normally, after doing the shutdown routine, if I tried to run an
application, I would get a dialog box telling me "Windows is shutting
down". If an application was hanging, I would get a dialog box telling me
that app "X" is not responding and asking if I want to end it. Neither of
those things happened this time.

 

[Holz]

that app "X" is not responding and asking if I want to end it.
Neither of those things har you do the ppened this time.

Thanks for the highlights.
After you do the first shutdown, open your task manager and check the
processes that are still running. See if there is anything with your
name next to it.
You could also download pmon from http://sysnternals.com and run it
while you shutdown.
Post back your findings.

 

[Frank K.]

Thanks for the highlights.
After you do the first shutdown, open your task manager and check the
processes that are still running. See if there is anything with your
name next to it.
You could also download pmon from http://sysnternals.com and run it
while you shutdown.
Post back your findings.

Thanks for your help, but I found the problem. It was a new program I
installed this week. The program is SUPER UTILITIES. I have not used the
program, but I removed it in the chance it could hve been the culprit. In
the removal process I was asked if I wanted to remove the "monitor" element
of the program. I guess the monitor was doing it's thing...whatever that is.
Anyway, all is well. Thanks for your suggestions. BTW, there was no change
in Task Manager after the first shutdown attempt. Also, I couldn't find pmon
on the website you provided. Oh well, it's a moot point now.

 

[Holz]

Thanks for your help, but I found the problem. It was a new program I
installed this week. The program is SUPER UTILITIES. I have not used
the program, but I removed it in the chance it could hve been the
culprit. In the removal process I was asked if I wanted to remove the
"monitor" element of the program. I guess the monitor was doing it's
thing...whatever that is. Anyway, all is well. Thanks
for your suggestions. BTW, there was no change in Task Manager after
the first shutdown attempt. Also, I couldn't find pmon on the website
you
provided. Oh well, it's a moot point now.

I am glad it all worked. PMON (process monitor) would have told you
about the MONITOR.