Problem with resume (from S3 standby/sleep)

[Guest]

Hi,

Not really sure if I'm posting in the right place, but I'm having trouble
with my Vista Media Center (x64). The PC goes into sleep mode fine, but when
resuming the Desktop will appear, the cursor will move, but explorer has hung
(no response whatsoever, ctrl-alt-del doesn't work, etc etc). The only way of
re-gaining control of the machine is to restart using the reset switch, and
allowing Vista to resume from hibernation. I then have full control, and
everything works great.

To give you an idea of the hardware I'm running:

Gigabyte K8N-Pro SLI (nforce4 chipset with SLI and PCIE) - latest bios level
AMD 64x2 3800+
2GB RAM
GeForce 7600GS
Netgear MG3111T (Beta Vista 64 drivers from Netgear)
Terratec 2400Di Dual PCIE DVB Tuner (Beta Vista 64 drivers from Terratec)
(more info can be supplied on request)

The obvious choices for me were the beta drivers in the list above...so as a
test I disabled each in turn in Device Manager. This had no effect....the
problem still occured. (I could physically remove the device as a definitive
test, however the location of the PC makes this an annoyance!).

I also tried updating from the supplied graphics driver to NVidias latest
Beta driver.

There are no drivers from Nvidia (or Gigabyte) for my chipset, so I'm
limited to using the drivers supplied with Vista.

The questions I have for you guys:

1.) Will physically removing the network card and tuner likely to have any
different affect than disabling those devices in Device Manager.

2.) How can I find out what is preventing the computer resuming from
sleep...there are some entries in Event Log, but nothing that points to the
culprit.

3.) Why does hibernation work, whilst S3 standby does not?

Thanks in advance for your help

G

 

[andy]

Hi,

Not really sure if I'm posting in the right place, but I'm having trouble
with my Vista Media Center (x64). The PC goes into sleep mode fine, but when
resuming the Desktop will appear, the cursor will move, but explorer has hung
(no response whatsoever, ctrl-alt-del doesn't work, etc etc). The only way of
re-gaining control of the machine is to restart using the reset switch, and
allowing Vista to resume from hibernation. I then have full control, and
everything works great.

To give you an idea of the hardware I'm running:

Gigabyte K8N-Pro SLI (nforce4 chipset with SLI and PCIE) - latest bios level
AMD 64x2 3800+
2GB RAM
GeForce 7600GS
Netgear MG3111T (Beta Vista 64 drivers from Netgear)
Terratec 2400Di Dual PCIE DVB Tuner (Beta Vista 64 drivers from Terratec)
(more info can be supplied on request)

The obvious choices for me were the beta drivers in the list above...so as a
test I disabled each in turn in Device Manager. This had no effect....the
problem still occured. (I could physically remove the device as a definitive
test, however the location of the PC makes this an annoyance!).

I also tried updating from the supplied graphics driver to NVidias latest
Beta driver.

There are no drivers from Nvidia (or Gigabyte) for my chipset, so I'm
limited to using the drivers supplied with Vista.

The questions I have for you guys:

1.) Will physically removing the network card and tuner likely to have any
different affect than disabling those devices in Device Manager.

Why don't you try just uninstalling the driver?

 

[fj]

Hi,

Not really sure if I'm posting in the right place, but I'm having trouble
with my Vista Media Center (x64). The PC goes into sleep mode fine, but
when
resuming the Desktop will appear, the cursor will move, but explorer has
hung
(no response whatsoever, ctrl-alt-del doesn't work, etc etc). The only way
of
re-gaining control of the machine is to restart using the reset switch,
and
allowing Vista to resume from hibernation. I then have full control, and
everything works great.

To give you an idea of the hardware I'm running:

Gigabyte K8N-Pro SLI (nforce4 chipset with SLI and PCIE) - latest bios
level
AMD 64x2 3800+
2GB RAM
GeForce 7600GS
Netgear MG3111T (Beta Vista 64 drivers from Netgear)
Terratec 2400Di Dual PCIE DVB Tuner (Beta Vista 64 drivers from Terratec)
(more info can be supplied on request)

The obvious choices for me were the beta drivers in the list above...so as
a
test I disabled each in turn in Device Manager. This had no effect....the
problem still occured. (I could physically remove the device as a
definitive
test, however the location of the PC makes this an annoyance!).

I also tried updating from the supplied graphics driver to NVidias latest
Beta driver.

There are no drivers from Nvidia (or Gigabyte) for my chipset, so I'm
limited to using the drivers supplied with Vista.

The questions I have for you guys:

1.) Will physically removing the network card and tuner likely to have any
different affect than disabling those devices in Device Manager.

Could make a difference. As a way of isolating the problem device, you can
remove all the devices not essential to booting. Before you try that, you
can use msconfig [click on Run, type in msconfig, click ok] When msconfig
comes up, you can enable selective boot and go to the start up tab. just
uncheck the devices you don't want to load. Reboot, try S3 and if it comes
out of S3 successfully. - BUT, first see below.

2.) How can I find out what is preventing the computer resuming from
sleep...there are some entries in Event Log, but nothing that points to
the
culprit.

3.) Why does hibernation work, whilst S3 standby does not?

On my motherboard, I have to enable S3 as a standby state. As I remember,
it defaults to a different "S" state.

 

[Robert Blacher]

Welcome to the club!

During "beta" Microsoft was "researching" the standby issue you raised.

Alas,It is not fixed in the RTM either. It is a bit better. At least on my
computer, instead of locking up, I would now do an automatic full re-start
when coming out of sleep mode. That kind of defeats the purpose of it, eh?
:-}

It may be that AMD, the motherboard companies and the OEMs (HP, etc.) are
going to have to be the final source of a solution for this one.

All I can say for now is, you are not alone and, as far as I know, nobody
has figured out a fix -- other than disabling sleep mode until this gets
resolved.

 

[John Barnes]

Guess I'm one of the lucky ones. My mouse won't function coming back from
sleep, but I only have to unplug it and plug it back in and most everything
else works most of the time. Not too reliable.

 

[Robert Blacher]

I should have made clear that the "worst" sleep problems seem limited to
configurations like that described by Andy. His is similar to my HP m7580n
which has similar sleep problems.

On the other hand, the new sleep mode works like a charm on my HP zd8000
laptop. It's the fact that I love it so much there that I'm looking forward
to it getting straightened out on my desktop one of these days.

 

[Robert Blacher]

I should have made clear that the near-death-experience on resume from
standby only applies to configurations like Andy described at the start of
this thread. Ditto for my somewhat similar HP m7580n.

On my quite different HP zd8000, the new sleep mode works like an absolute
charm. That's why I'm hoping to see it fixed on my desktop system
eventually.